I applied online. I interviewed at USAA (Tampa, FL) in Sept 2023
Interview
The process took about a month. After doing the assessment I was contacted to schedule my first interview the next morning. The interview took place a week later, the second interview took place 2 weeks after that and I was contacted a week/week and a half later with a conditional offer. Had to pass a background and drug test and those results came back a few days later.
Interview questions [1]
Question 1
What do you think would be the hardest part about working in a call center-like position?