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      Uline

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      Customer Service Representative Interview

      6 Jun 2011
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Uline in May 2011

      Interview

      I was told about the position from two people I know who work there, I was excited because I've heard really great things about this company. I sent in my resume straight through the Uline website and was called the next day to set up an interview. Unfortunately, they weren't interviewing for this position for a few weeks so I had to wait. While on the phone they prepared me for the interview by telling me that I would have multiple tests before I was actually interviewed in person. When I arrived everyone was so friendly and I did not have long to wait until they took me in for my tests. I took a spelling and typing test and two numbers assessments. After this, the hiring HR rep took me back for an interview and after talking for a while, he brought in the customer service manager who also interviewed me. They then tapped me into the phone lines with one of the customer service reps so I could listen to a call. After this, I went back to the interview room to talk with the other customer service manager and the branch manager. They called me a week later and offered me the postion. All in all a great interview. Everyone was so friendly and nice. I loved the friendly and open environment. The office is professional dress which was very impressive, as most companies no longer follow this policy. I sat on the offer for a few days until I heard back from another company that I had interviewed with. They were very interested in me and gave me time to consider my options. This is a very fast paced and fast growing company. It will only get bigger. They are hiring so many customer service reps at this time because the company is growing an average of 24% a year. They really stressed to me that they do not hire just anybody and you have to be extremely professional (but not stiff) and put together when you go in for your interview. They are absolutely looking for professional people who will fit well into their friendly and happy work environment.

      Interview questions [2]

      Question 1

      What would you say to someone to show them good customer service?
      Answer question

      Question 2

      Why do you want to work for Uline?
      Answer question
      6

      Other Customer Service Representative interview reviews for Uline

      Customer Service Representative Interview

      27 May 2026
      Anonymous interview candidate
      Braselton, GA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Uline (Braselton, GA) in May 2026

      Interview

      The interview process itself was straightforward and professional. What disappointed me was the lack of follow-up communication after being told I would be updated on next steps. Instead, I had to check my application status on the Uline website, where it changed from green to red, indicating I was no longer being considered.

      Interview questions [1]

      Question 1

      Describe a time you had to help a customer
      Answer question

      Customer Service Representative Interview

      14 Apr 2026
      Anonymous employee
      Apodaca
      Accepted offer
      Negative experience
      Difficult interview

      Customer Service Representative Interview

      12 May 2026
      Anonymous interview candidate
      Milton, ON
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Uline (Apodaca)

      Interview

      proceso demasiado largo y parece que te estan haciendo un favor al contratarte, 4 entrevistas y de cada 100 candidatos eligen 1 super exigentes, se enorgullesen de decir que filtran mas los candidatos de Harvard...

      Application

      I applied through other source. The process took 1 week. I interviewed at Uline (Milton, ON) in Feb 2026

      Interview

      Started in a group setting with the first 2 number tests 1. if the two numbers match 2. finding the pattern Then moved on to one of one interviews from different functions of the business.