I applied online. I interviewed at United Airlines (Houston, TX) in Mar 2013
Interview
Upon arrival I was one of the first 10 people in the room. Others were saying that if you were the last person in the room your chances would be better as they know for sure they want you. This is a lie. I was the last 10 people in the room and did not get the job. I was very proper in my speech and dressed very professional.
When i went into the back room to interview there were cubicles set up where everyone was interviewing. upon arrival I was asked to read a statement on a card. The interviewer had a piece of paper with questions to be asked.
I was asked questions like "Why do you want to work for United?" which was the first question. "Are you ok with staying on standby?", What do you see would be a downside to being a flight attendant?" (Trick question) "What would you tell a customer who's request you are not able to honor?" "Describe a situation to where you had an issue with another employee you worked closely with." You are also asked to finish a sentence....don't slip up. I believe it is...I find it difficult when........
My interview lasted about 10 minuets. We went through all questions on the packet the interviewer had. I thought I was good to go. Unfortunately I was not given any slip of paper to return as others have stated on this website.
Although I was told that the office has been downsized and they don't have the staff to do 2nd interviews that day. The training class starts in May and I would be contacted if interested. I thought I had an great interview but I guess I was wrong.
When i arrived to the airport there were other applicants who stated the people who were invited for 2nd interview were to go to the airport and change flight to another time and then return to location for continued interview. There were 3 people that returned. The questions others are stating they were asked in the 2nd interview I was asked all in the same interview. So Im not sure if I had the 2nd interview at the same time or not.
im not sure what questions I failed on but my completed background is customer service all my life so...idk what type or person they are looking for. but as I explained I am will be at the arms of United to do whatever is expected of me and I am happy to assist United with my wonderful customer service skills and experience to make United customers the Happiest and I was still declined.
Interview questions [1]
Question 1
Finish this sentence. I find it difficult to.......
the face to face live video interview with a HR personnel. I collected all possible questions from reddit to glassdoor and formulate my answers and thought they're going to ask the same questions but they didn't. The HR kind of tell that I have a ready made answers so she stirred the interview differently so my answer will be organic. Thankfully I passed this 30 minute interview. The interviewer did not look interested because she is multi-tasking but best believe she is listening to your answers.
Interview questions [1]
Question 1
Can you tell me about a co-worker you had to work with but didn't get along with?
I’m heading to the F2F interview in TX. Every step so far has not been difficult for me. I also have no prior knowledge in being a FA. The hardest part so far is probably just the nerves and anxiety. Just prep well, do some research, have some basic questions and answer prepared so that even if they ask a different question you can possibly use one of the scenarios of another question and tailor it to the new one.
Interview questions [1]
Question 1
Tell me about a time you made a commitment to someone that turned out to be harder than you thought?
I conducted my online assessment with questions about company policy, seating charts and customer requests with what is allowed and what isn't. I took my time with every question and reviewed it twice before submitted and now I'am invited to the virtual interview.
Interview questions [1]
Question 1
They gave you scenarios of situations and then gave you charts of company policy for food service and you had to answer helping the customer but following company policy.