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      United Airlines

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      Employee Service Center Representative Interview

      16 Apr 2014
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 5 weeks. I interviewed at United Airlines

      Interview

      The interview was all behavioral and needs to be answered in the STAR format. After I applied I received an email from the recruiter within a week letting me know I was selected for an in person interview and what was the salary range they offer for the position. I replied stating I was interested and scheduled my interview for a few days later. At the interview they did not ask me any questions about myself but went direct to explaining about the position and I was asked 5 scenario questions. I was given a written test as well.

      Interview questions [1]

      Question 1

      All questions were pretty easy and scenarios you may have already experienced before. I did not get the job which was very sad but it was because they hired internally. A friend of mine who used to work for the company told me that she knew the person they hired and it was an internal candidate.
      2 Answers