I applied in-person. The process took 1 day. I interviewed at United Airlines (Houston, TX) in Feb 2015
Interview
Two Rounds. First they ask you customer services questions to inquire about your experience, then they give you potential situations you could face on a flight. they ask you how you would handle them. Be sure to STAR the interview. That said, what they don't tell you is that you have to work at SFO aka the most expensive part of the country. They also don't tell you they only guarantee you 83 hours of pay at 20.49/hour per month. That's before taxes, social security, union dues (which are required), and health benefits. That's crazy and it's not like you can get a second job because you're on call 24/7. It's also clear the company doesn't really care about its employees. Why have a union if the employees are taken care of?
I got hired on the spot, but two days later I told them I didn't want to work for them if their pay is crap. Maybe if I was working 40 hours/week I would think differently. Don't waste your time, apply to Delta.
If you really want the job read what other people have written, because everything prior to my post was asked.
Interview questions [1]
Question 1
Tell me about a time you didn't get along with an employee?
What's a common misconception about you.
How do you handle an angry passenger?
the face to face live video interview with a HR personnel. I collected all possible questions from reddit to glassdoor and formulate my answers and thought they're going to ask the same questions but they didn't. The HR kind of tell that I have a ready made answers so she stirred the interview differently so my answer will be organic. Thankfully I passed this 30 minute interview. The interviewer did not look interested because she is multi-tasking but best believe she is listening to your answers.
Interview questions [1]
Question 1
Can you tell me about a co-worker you had to work with but didn't get along with?
I’m heading to the F2F interview in TX. Every step so far has not been difficult for me. I also have no prior knowledge in being a FA. The hardest part so far is probably just the nerves and anxiety. Just prep well, do some research, have some basic questions and answer prepared so that even if they ask a different question you can possibly use one of the scenarios of another question and tailor it to the new one.
Interview questions [1]
Question 1
Tell me about a time you made a commitment to someone that turned out to be harder than you thought?
I conducted my online assessment with questions about company policy, seating charts and customer requests with what is allowed and what isn't. I took my time with every question and reviewed it twice before submitted and now I'am invited to the virtual interview.
Interview questions [1]
Question 1
They gave you scenarios of situations and then gave you charts of company policy for food service and you had to answer helping the customer but following company policy.