I applied online. The process took 2 weeks. I interviewed at United Airlines (Houston, TX) in Apr 2015
Interview
After finishing the online application and the video interview I was invited to a Saturday interview in Houston. The interview was quick and not very personal. There were five of us to begin with and we were given a powerpoint presentation outlining the job in more detail. Then we sat in a conference room and were pulled out one by one. The next part was a two-on-one with seasoned flight attendants. They were very professional and to the point. It was a very short process and I didn't feel like it was the right fit for me. They were not concerned with me as a person. We were all there just to fill a spot. I was a bit disappointed they didn't take more time to get to know me or ask me why I wanted to join the United team.
A customer in first class will not turn off their electronic device after the cabin doors have been closed, what do you do? Follow up question: You find out from a coworker that the person you just talked to is the VP at Shell Oil and they have a large contract worth a lot of money with United. Upon doing your final sweep of the cabin you see they are still on their electronic device, what do you do?
the face to face live video interview with a HR personnel. I collected all possible questions from reddit to glassdoor and formulate my answers and thought they're going to ask the same questions but they didn't. The HR kind of tell that I have a ready made answers so she stirred the interview differently so my answer will be organic. Thankfully I passed this 30 minute interview. The interviewer did not look interested because she is multi-tasking but best believe she is listening to your answers.
Interview questions [1]
Question 1
Can you tell me about a co-worker you had to work with but didn't get along with?
I’m heading to the F2F interview in TX. Every step so far has not been difficult for me. I also have no prior knowledge in being a FA. The hardest part so far is probably just the nerves and anxiety. Just prep well, do some research, have some basic questions and answer prepared so that even if they ask a different question you can possibly use one of the scenarios of another question and tailor it to the new one.
Interview questions [1]
Question 1
Tell me about a time you made a commitment to someone that turned out to be harder than you thought?
I conducted my online assessment with questions about company policy, seating charts and customer requests with what is allowed and what isn't. I took my time with every question and reviewed it twice before submitted and now I'am invited to the virtual interview.
Interview questions [1]
Question 1
They gave you scenarios of situations and then gave you charts of company policy for food service and you had to answer helping the customer but following company policy.