I applied online. I interviewed at United Airlines
Interview
I applied online and received an e-mail one day later with an invitation to do a web interview. They give you five days to complete the interview at any time, any place. Ensure to dress the part, and research questions on glass door for they are pretty spot on. Make sure to take the practice questions as many times as you need until you are comfortable. You are not connected to a live person, questions pop up and you have about 30 seconds to answer them. Because you are not talking to a person, remember to make eye contact with the camera, sit up straight, smile and use the STAR method to answer questions. I heard back about three days later that I have a face to face interview in Houston, TX. My interview is this Friday so wish me luck.
Interview questions [1]
Question 1
1. Why United?
2. What is a mis-conception a customer or employee may have about you?
3. Name a time you went above and beyond to give great customer service?
4. Is there anything else you would like us to know?
There were 6 questions, I cannot remember the rest.
the face to face live video interview with a HR personnel. I collected all possible questions from reddit to glassdoor and formulate my answers and thought they're going to ask the same questions but they didn't. The HR kind of tell that I have a ready made answers so she stirred the interview differently so my answer will be organic. Thankfully I passed this 30 minute interview. The interviewer did not look interested because she is multi-tasking but best believe she is listening to your answers.
Interview questions [1]
Question 1
Can you tell me about a co-worker you had to work with but didn't get along with?
Its a multi-step interview process. First a resume submission and a questionnaire, then a pre-recorded interview with a few questions. I was asked this during the pre-recorded interview. Waiting for my live virtual interview!
I’m heading to the F2F interview in TX. Every step so far has not been difficult for me. I also have no prior knowledge in being a FA. The hardest part so far is probably just the nerves and anxiety. Just prep well, do some research, have some basic questions and answer prepared so that even if they ask a different question you can possibly use one of the scenarios of another question and tailor it to the new one.
Interview questions [1]
Question 1
Tell me about a time you made a commitment to someone that turned out to be harder than you thought?