I applied online. The process took 3 months. I interviewed at United Airlines (Houston, TX) in Feb 2018
Interview
Very in depth interview process. Individual then panel interviews. As you pass each stage you either move on to the next or are passed over. You are evaluated on your appearance, your approachability, your patience and ability to deal with stress (waiting for hours, just like when traveling) calmly.
Very lengthy. I am currently on the way to my face to face. Make sure to ask questions, I sure did. Also, make sure to keep United up to date with your plans. I had to ask help for transportation details and other miscellaneous things.
Interview questions [1]
Question 1
I did the virtual interview as well as the video introduction.
It was a smooth process and during the down time between the group and personal interviews and the presentation we had a selection of snacks and an opportunity to participate in community service by writing get-well cards for hospitalized children (this really put things in perspective and was a thoughtful addition on their end).