The interview process is just as described by everybody else here. I got through the video interview, 1 on 1 interview, and the 3 on 1 interview, but didn't get the CJO. I think the 3 on 1 interview got me nervous because the senior FA's were a little intimidating. You answer their questions and they just nod at you. Since I have 10+ years of customer service experience, they really gave me some digging questions. About how I deal with high level colleagues. I have customer service experience from different types of organizations but they said that airline customers are different from what I have experienced and that my experience is not really useful in a FA position, and then questioned me how I think it would be useful in airline customers. They looked at my work history and asked me why I decided to become a flight attendant now? What do I think about being on "Reserve" status? They gave a CJO to one that has only 2 years of customer service experience. Also, don't listen to the dress code people are describing here. One of the girls that got a CJO had long fake nails, didn't wear a blazer (just a blouse) and 4 inch heels. One of the girls even forgot her resume (she asked one of the staff to print her one) but hey, she got through the 1 on 1 interview! I honestly think that you don't really have to follow the rules. Don't overthink it! It's all about confidence. If you have it, they'll hire you right away! Good luck!