Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      UnitedHealth Group

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: UnitedHealth Group reviews | UnitedHealth Group jobs | UnitedHealth Group salaries | UnitedHealth Group benefits
      UnitedHealth Group interviewsUnitedHealth Group Customer Service/Claims Department interviewsUnitedHealth Group interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service/Claims Department Interview

      14 Jan 2023
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (New York, NY) in Dec 2021

      Interview

      I received an email rather quickly to do the assessment and video interview. Video interview had 4-5 questions. That you were allowed to re-record up to 4 times I believe. About 2 days after that, I received a call to have the phone interview. That was pretty simple. She asked me a few questions, explained the job, then asked if I had any questions. She then told me, they had just begun interviewing for that postion/class. So it could take a few weeks to heat anything. She stated that if I didn't get hired, I would get an email. And if I did I would get a phone call. 2 weeks later (after I have given up hope lol) I got the call with an offer. Pretty simple and straight foward.

      Interview questions [1]

      Question 1

      Tell me about a time that you....type questions.
      Answer question