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      UnitedHealth Group

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      Premier Customer Service Advocate Interview

      22 Aug 2023
      Anonymous employee
      Homestead, FL

      Other Premier Customer Service Advocate interview reviews for UnitedHealth Group

      Premier Customer Service Advocate Interview

      21 Jan 2022
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (Homestead, FL) in Aug 2023

      Interview

      I suggest you take the time to review the questions individuals have included in their posts. There are two distinct interview sessions: the initial one entails recording your responses to questions independently, while the second involves a virtual group interview with two participants. The recruiter who assisted me recommended employing the STAR method when formulating your answers to the questions. My start date is a month out. Good Luck to anyone who sees this.

      Interview questions [1]

      Question 1

      What tools do you use to deal with negative feedback? When was a time you had to deal with an angry customer? Why would you be a good fit?
      Answer question
      2
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at UnitedHealth Group (Atlanta, GA) in Dec 2021

      Interview

      I filled out the application, got an integer request the next day which was virtual, got an phone interview request the day after and was offered the job the next day.

      Interview questions [1]

      Question 1

      The questions that are asked by most jobs, nothing hard.
      Answer question