WNS Customer Service Representative (CSR) interview questions
Average interview difficulty
Very positive interview experience
How others got an interview
- 31%Applied onlineApplied online
- 23%In personIn person
- 8%OtherOther
- 8%Recruitment agencyRecruitment agency
Interview search
17 interviews
WNS interviews FAQs
- Customer Service Representative (CSR) applicants have rated the interview process at WNS with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 61.9% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative (CSR) roles take an average of 1 day to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at WNS overall takes an average of 10 days.
- Common stages of the interview process at WNS as a Customer Service Representative (CSR) according to 6 Glassdoor interviews include:
One on one interview: 16%
Skills test: 16%
Personality test: 16%
Background check: 12%
IQ intelligence test: 12%
Drug test: 8%
Phone interview: 8%
Presentation: 8%
Group panel interview: 4%
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