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      Wayfair

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      Customer Support Specialist Interview

      30 Oct 2024
      Anonymous interview candidate
      Berlin
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Wayfair (Berlin) in Oct 2024

      Interview

      From start to finish, the recruiter seemed in a hurry, rushing through the interview like they had no time to spend with me as a candidate. They spoke for about 20 mins about the company and checking all the information already provided by filling the application form. About 4 mins before the end of our time together, they asked two character/personalities trails questions about two different scenarios, but there was not enough time to elaborate the answers, as it felt like I was put under pressure already and I had to provide satisfactory answers without having given enough time.

      Interview questions [1]

      Question 1

      What would you do in this scenario, when a customer is rude, angry and blames you for all the faults and when everything goes wrong? What did you do when a customer behaved in a way that was inappropriate?
      1 Answer

      Other Customer Support Specialist interview reviews for Wayfair

      Customer Support Specialist Interview

      6 Jun 2023
      Anonymous interview candidate
      Boston, MA
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Wayfair (Boston, MA)

      Interview

      It was pretty smooth. The interview was all about the experience and situational questions. The hiring manger gave me constructive feedback as well and offered me the job right away.

      Interview questions [1]

      Question 1

      Tell me about your self? What would you do if you face a conflict in a team? Any customer success story?
      Answer question