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      Zendesk

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      Senior Solutions Consultant Interview

      10 Dec 2018
      Anonymous interview candidate
      No offer
      Negative experience

      Other Senior Solutions Consultant interview reviews for Zendesk

      Senior Solutions Consultant Interview

      22 Aug 2021
      Anonymous interview candidate
      Declined offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. I interviewed at Zendesk in Apr 2021

      Easy interview

      Application

      I applied through a recruiter. I interviewed at Zendesk

      Interview

      Actually didn't get to point of interview. Recruiter reached out to me on LinkedIn to inquire interest for a Sr. SC role at Zendesk and set up a call. I let her know I wasn't actively looking but always open to speak. After asking the Recruiter questions around the team being supported, territory, and whether this role was a replacement or growth - she couldn't answer and offered to let me speak directly to the hiring manager. When getting on the phone with the hiring manager, he sprang right into an interview. When I clarified that the recruiter set up the call to answer some questions that she couldn't so I could understand more before proceeding, he was really annoyed and says "Look, I was told this was an interview...but I guess now I need to answer recruiter questions?" I didn't know how to respond to that, but clarified that I just wanted more information. He was flippant (saying more than once what a privilege it is to work for Zendesk), annoyed, and cut off the conversation early. Instead of apologizing for the miscommunication with the recruiter, he took it out on a prospective candidate. The recruiter later tried to set up an in-person interview but I politely declined. At least I know a red flag about my manager before stepping in further.

      Interview questions [1]

      Question 1

      Why do you think you would be the right hire for this position?
      Answer question
      1
      The process took 3 weeks. 

      Interview

      Multi-stage process, incl. a Panel Interview with a presentation / demo and multiple cultural fit checks with potential peers and some management folks. Perfectly organised and very engaging from the Zendesk side.

      Interview questions [1]

      Question 1

      What you can add to the organisation beyond your job.
      Answer question