Description
We are looking for an innovative and experienced digital content campaign manager to join our team. The position is responsible for oversight of the entire document lifecycle, ensuring proper execution at every stage. Acts similar to a MLR Coordinator, but with a broader scope of responsibilities.
JOB RESPONSIBILITIES
-
Creation of Kanban Board
-
Designs custom Kanban boards using tools like Jira, Monday, or Planner
-
Aligns the board structure with client SOPs and processes
-
Defines stages as buckets and configures card templates with appropriate subtasks
-
Maintenance of Kanban Board
-
Updates the board by:
-
Adjusting workflows, adding new stages, backlogs, and processes
-
Generating reports to track progress and identify bottlenecks
-
Ensuring boards remain aligned with evolving client needs
-
Backlog Management
-
Clones the template card and completes the necessary data
-
Initiates the workflow and assigns:
-
Participants responsible for task
-
Due dates to maintain project timelines
-
Campaign Management
-
Oversee the entire document lifecycle, ensuring proper execution at every stage
-
Acts similarly to the MLR Coordinator, but with a broader scope beyond Vault
-
Coordinates with external roles not directly involved in Vault, including:
- Creative Agencies, Account Activations, Syneos One, Vault Support, CRM, Targeting & Alignment, G&M Health, FDA Gateway Sender, Client Teams, and other vendors
-
Responsible for Process Compliance & Tracking
-
Ensure each participant follows the defined workflow
-
Tracks ticket updates and task progress within the Kanban flow
QUALIFICATION REQUIREMENTS
REQUIRED
Good knowledge of the MLR Process within the Pharma Industry
2+ years’ experience in performing Campaign Management within the Pharma Industry
Experience in using JIRA and Confluence for document tracking
PREFERRED
-
Experience using Veeva Vault Promomats
-
Experience acting as Scrum Master
-
BA/BS
SKILLS
Project Management
Ability to multi-task, work under deadlines, manage expectations and consistently deliver on time
Excellent organizational and time-management skills
Ability to respond quickly to ad hoc requests
Strong attention to process compliance
Excellent communication skills both verbal and written
Detail oriented / analytical skills
Excellent interpersonal and communication skills
Skilled in standard Microsoft Office programs (MS Word, MS Excel)
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? We partner with industry experts to solve and execute against today’s toughest commercialization challenges facing the world’s leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos HealthBuenos AiresDefines stages as buckets and configures card templates with appropriate subtasks. Clones the template card and completes the necessary data.…30d+
NatuvionBuenos AiresU.S. Citizen or Green Card required. Natuvion helps companies move business‑critical data and processes from one technology platform to another, and supports……30d+
Wyndham Hotels & ResortsBuenos AiresLead vendor master data governance, including vendor setup and maintenance in AP Central and Oracle, vendor request audits, payment method management with banks……30d+
FeverBuenos AiresWe combine data, creativity, and technical expertise to boost visibility, drive organic traffic, and optimize every user experience.…5d