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Job Overview

The Applications Development Intermediate Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

Responsibilities:

• Test Automation Development:
  • Design and implement robust, scalable, and maintainable test automation frameworks using AI-driven tools and technologies.
  • Develop automated test scripts for functional, regression testing of banking applications.
  • Ability to identify the scope and E2E delivery of Automation.
  • Maintenance of Automation framework and repository.
• AI Integration:
  • Utilize AI and machine learning models to optimize test case generation, execution, and defect prediction.
  • Implement AI-based solutions for intelligent test data generation and anomaly detection.
• Banking Domain Expertise:
  • Apply knowledge of banking processes, regulations, and workflows to ensure comprehensive test coverage especially with Disputes workflow.
  • Collaborate with business analysts and product owners to understand banking requirements and translate them into effective test strategies.
• Quality Assurance:
  • Analyze requirements of projects, develop test plans, design test cases for broad range of systems and applications and ensure they meet specified standards and end-user requirements.
  • Ensure end-to-end quality of banking applications by identifying risks, creating test plans, and executing test cases.
  • Perform test data requirement, analysis, test data creation and conditioning
  • Monitor and report on test coverage, defect metrics, and overall application quality.
  • Serve as a SME and drive standards, compliance, strategic automation for development tools/frameworks to further improve architecture while driving value.
• Collaboration:
  • Work closely with development teams to integrate automated testing into CI/CD pipelines.
  • Partner with cross-functional teams to identify and resolve issues early in the development lifecycle.
• Continuous Improvement:
  • Stay updated with emerging AI technologies and testing tools to continuously enhance testing processes.
  • Drive innovation by introducing new methodologies and tools to improve efficiency and reduce manual effort.

Required Skills and Qualifications:

Technical Skills:

• Proficiency in programming languages such as Java, Python, VB Script or JavaScript.
• Good Programming experience with Pega.
• Extensive experience with test automation tools like Selenium, Playwright or UFT.
• Proficient Experience with tools such as ALM, JIRA, Zephyr, advanced excel features.
• Experience in Oracle and SQL queries for test data mining, data generation & conditioning

Banking Domain Knowledge:

• Strong understanding of banking workflows, financial products, and regulatory requirements.
• Experience testing banking applications such as loan management systems, payment gateways, or risk management platforms.
• Experience in using mainframe for testing and automation

Automation/GenAI Expertise:

• Experience in BDD/TDD, Cucumber framework development
• Experience in building and maintaining CI/CD pipelines with tools like Jenkins.
• Hands on experience in API testing tools like Postman or SOAPUI.
• Understanding of deep learning fundamentals, RAG and LLMs
• Experience of API development and integration of models through APIs.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities to work effectively with cross-functional teams.

Education and Experience:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience as an SDET or QA Automation Engineer, with at least 2 years in the banking domain.

Qualifications:

• 4-6 years of relevant experience in the Financial Service industry
• Intermediate level experience in Applications Development role
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated problem-solving and decision-making skills
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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