Rakuten Overview

  • global.rakuten.com/corp
  • Tokyo, Japan
  • 10000+ Employees
  • 1997
  • Company - Public (4755)
  • Internet & Web Services
  • $10+ billion (USD)

Rakuten Group, Inc. is a global leader in internet services that empowers individuals, communities, businesses and society. The Rakuten brand is recognized worldwide for its leadership and innovation in e-commerce, financial technology, banking, entertainment, telecommunications ...
Mission: Rakuten's mission is to build a better, more optimistic future by empowering individuals, businesses and societies to realize their dreams. We embrace new and disruptive ideas, are committed to acting on them and have the operational agility to implement and deliver at speed ...

Company Updates

31 August 2021
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We’re proud to announce that Rakuten Americas was selected as a Gold winner at this year’s Stevie Awards for Great Employers! Thank you to all of the amazing people that make Rakuten an inclusive and innovative place to work.
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Stevie Awards for Great Employers - 2021 Stevie Winners
9 June 2021
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Pride Month reminds us of the honor and gratitude we feel for team members like Nathan Fitch, who lend their time and expertise to foster a Rakuten where everybody can learn, thrive and grow. When not creating cutting-edge products to reward millions of customers worldwide, Nathan works to recommend policy changes that recognize the needs of LGBTQIA+ team members, benefitting everyone at Rakuten. #pridemonth2021
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Rakuten Reviews

Recommend to a Friend
Approve of CEO
Hiroshi Mikitani
Hiroshi Mikitani
575 Ratings
Featured Review
Current Employee, more than 3 years

"Great Company"

19 May 2022 - Member Service Representative in Beloit, WI
Positive Outlook
Approves of CEO


Amazing Benefits, Great People, Fun Company


Not a lot of room to move up.

Advice to Management

Management does a great job, just wish the pay was higher.
See All 2,443 Reviews

Diversity & Inclusion at Rakuten

(783 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Rakuten Reviews and are not edited or altered.

Does there seem to be diversity at Rakuten?

...Great comp, benefits and perks, diversity and culture...Read More

Read 43 more responses

Rakuten Photos

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Rakuten Interviews

Getting an Interview
Applied online53%
Campus Recruiting9%

  1. Marketing Specialist Interview

    Anonymous Employee in Spain
    Accepted Offer
    Negative Experience
    Easy Interview

    I applied through a staffing agency. I interviewed at Rakuten (Spain)


    El proceso de selección fue muy ápido. En dos semanas me habían contratado. Mi superior me vendió una idea absolutamente falsa de la proyección que tendría dentro de mi posición. El equipo de HR bien, pero están desbordados

    Preguntas típicas de un libro de primero de entrevista laboral arcaica

    Answer Question

See All 988 interviews

Rakuten Awards & Accolades

  • Top Places to WorkSan Francisco Chronicle2022

Popular Careers with Rakuten Job Seekers


Rakuten FAQ

(56 Questions)

All answers shown come directly from Rakuten Reviews and are not edited or altered.

See questions about:

Does Rakuten offer massages?

...There are free meals, a gym and some other facilities in the main office....

10 May 2021

Read more

See 34 more answers

People Also Ask about Rakuten

Employees rate Rakuten 3.6 out of 5 stars based on 2,443 anonymous reviews on Glassdoor.

To get a job at Rakuten, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Rakuten and prepare for tough questions.

Overall, 73% of employees would recommend working at Rakuten to a friend. This is based on 2,178 anonymously submitted reviews on Glassdoor.

42% of job seekers rate their interview experience at Rakuten as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Rakuten.

59% of employees think that Rakuten has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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