Alignment Healthcare reviews about "benefit"

Competing objectives and misaligned leadership.

Micromanagement, job description always changing and increasing without pay increases. Little chance of advancement, several complicated systems that go down almost on a weekly basis, management has a toxic relationship with its staff. Will expect you to “go with the flow” for “business needs” and will change your schedule with a week notice, quality assessments is inconsistent. HR is not existent. Burnout is rampant among employees, and union busting is STRONG here. Members are often abusive towards us and management does not protect us. Training is extremely lack luster, and communication between departments are also nonexistent. Several departments are at war with eachother. Concerns and problems brought to management are often pushed back to us, and the “whip” cracks often. Instead of fixing problems agents report, it’s often turned around on us and told we need to work harder and no fault of the company or the systems at play. Also terrible PTO benefits, no sick leave. Management doesn’t approve leave until a month before the date.

unobtainable quotas, no sales support, heavy handed leadership

The benefits are really expensive out of payroll and the coverage is awful. I couldn’t afford to need care. All plans offered have high deductibles, high out of pocket maximums, and some basic care isn’t included. This is really sad that we had to serve members who had great benefits at no cost to them but the workers can’t afford to see a doctor ourselves.

Illegal layoffs very greedy ceo

None. This company is well-organized.

- Lazy HR (they FORGOT to provide health insurance registration information to my entire class, causing the majority of us to go without - This caused a mass-exodus with less than 10% of the hired employees remaining by the time I resigned) - Minimal training (3 weeks from start date to hitting the floor) - Low barrier for entry (random, no-experience hires) - Extreme micromanagement/distrust of all employees - Little to no useful coaching - Overt favoritism - Lack of employee resources - Lack of transparency with multiple rigid policies - Employee control prioritized over employee growth - No career growth opportunities (sandbagging) - Low pay (relative to locale/experience) - Mediocre benefits at best (If HR remembers to provide them in the first place) - Ugly, bulky, and unnecessary work equipment that requires an entire dedicated space unto itself, outside of a home workspace (laptops exist, and are used by most other companies) - Equipment return either forces you into a repetitive, possibly punitive loop of having to reach out to an unreachable team while INSIDE a FedEx office, or forces you to pay for all return shipping, and accept liability for any damages - Employees are forbidden to call out for any reason between October and February due to increased call volume due to Annual Enrollment (they refuse to hire enough employees to mitigate their call-volume) The most egregious Con is the fact that being a single minute late is considered to be a termination-worth offense. I am not joking. They do not hide this during orientation, but what they don't tell their employees is that this policy actually revolves around cumulative seconds that are added up to a minute - Basically, management secretly combines any "overages" for all clock-ins, whether they stem from breaks, or your initial login to set that minute standard, so if you log in 30 seconds after the exact minute mark, even if you are numerically perfectly on-time, you will accrue a UTO, which contributes to a profile that can be used to terminate you without warning. I had to threaten resignation in order to get that information out of my manager - I eventually acted on it after I had saved enough to leave. I highly recommend exactly zero people work here unless they are desperate, and even then, only stay long enough to find opportunities elsewhere.

The most successful leaders are political, toxic, cruel, and catty,