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Alignment Healthcare

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34 reviews
3.0
17 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Competitive pay Current manager is open to feedback and is supportive

Cons

Despite being an insurance provider, our healthcare coverage is lacking Executive leadership is not transparent; hard to see the bigger picture despite their claims of openness Leadership operates with impunity - if you get on someone's bad side, they can and will hurt your career growth

4.0
19 Jan 2025

AHP

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They pay good, have several hours to chose from, leadership is good

Cons

Sick time (with doctors note) still counts against you

1.0
17 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Pay is the best thing.

Cons

Please don’t do it. You will get yourself trapped and will end up homeless. The job is horrible and always firing people.

1.0
13 Dec 2024
Recommend
CEO approval
Business outlook

Pros

None that I can remember. It used to be laid back but then the started micromanaging real bad. Leadership has nothing to do but stalk you all day

Cons

EVERYTHING! Terrible pay for the amount of work you do. They have nothing better to do then read your Teams chats, monitor your calls, and watch your screens. Leads are a joke and extremely unhelpful. They barely know their own job so I have no idea how they became leads. We’re constantly having us help other departments when we had our own heavy workload to do. Dumping ground for issues. Terrible network or doctors. Members were constant crying and yelling because they couldn’t get the help they needed. Whole place is a headache.

4.0
12 Aug 2024

Not bad

Recommend
CEO approval
Business outlook

Pros

Good people, healthy environment, they work with you.

Cons

Pay is not the best.

2.0
11 Dec 2024
Recommend
CEO approval
Business outlook

Pros

The Medicare members who depend on us to navigate the difficult to get assistance to their daily problems with the services offered by the health plan as employees go above and beyond to help.

Cons

The management team and CEO who is very out of touch with reality and failed to realize that it is the workers whom they pay meniscal wages to is the reasons for their lavish living in California. Needless to say, how the ones who are making decision lives in alternative reality of the work done daily by the ones in the gutter.

1.0
9 Sept 2025
Recommend
CEO approval
Business outlook

Pros

- Some of the people hired are gems (but should seek employment elsewhere - The services provided by the business itself are indeed top-notch (I would trust this company for any insurance-related needs if I knew anyone eligible, but I would NEVER recommend AHC as an employer to any colleagues) - Some of the actually good management took my complaints about the business seriously, and did their best to try to implement improvements, though I never received any updates - The CEO actually appears to be a decent person, which I was happy to see - I received frequent commendations due to my extremely high quality interactions with member, and ability to help other employees, which was admittedly appreciated

Cons

- Lazy HR (they FORGOT to provide health insurance registration information to my entire class, causing the majority of us to go without - This caused a mass-exodus with less than 10% of the hired employees remaining by the time I resigned) - Minimal training (3 weeks from start date to hitting the floor) - Low barrier for entry (random, no-experience hires) - Extreme micromanagement/distrust of all employees - Little to no useful coaching - Overt favoritism - Lack of employee resources - Lack of transparency with multiple rigid policies - Employee control prioritized over employee growth - No career growth opportunities (sandbagging) - Low pay (relative to locale/experience) - Mediocre benefits at best (If HR remembers to provide them in the first place) - Ugly, bulky, and unnecessary work equipment that requires an entire dedicated space unto itself, outside of a home workspace (laptops exist, and are used by most other companies) - Equipment return either forces you into a repetitive, possibly punitive loop of having to reach out to an unreachable team while INSIDE a FedEx office, or forces you to pay for all return shipping, and accept liability for any damages - Employees are forbidden to call out for any reason between October and February due to increased call volume due to Annual Enrollment (they refuse to hire enough employees to mitigate their call-volume) The most egregious Con is the fact that being a single minute late is considered to be a termination-worth offense. I am not joking. They do not hide this during orientation, but what they don't tell their employees is that this policy actually revolves around cumulative seconds that are added up to a minute - Basically, management secretly combines any "overages" for all clock-ins, whether they stem from breaks, or your initial login to set that minute standard, so if you log in 30 seconds after the exact minute mark, even if you are numerically perfectly on-time, you will accrue a UTO, which contributes to a profile that can be used to terminate you without warning. I had to threaten resignation in order to get that information out of my manager - I eventually acted on it after I had saved enough to leave. I highly recommend exactly zero people work here unless they are desperate, and even then, only stay long enough to find opportunities elsewhere.

1.0
8 Apr 2025

How desperate are you?

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay check and average at best benefits

Cons

The most successful leaders are political, toxic, cruel, and catty,

3.0
13 Apr 2025

Not bad, but mismanaged

Recommend
CEO approval
Business outlook

Pros

Work from home option, good pay.

Cons

Middle management changes every 3-4 years and creates instability. Changing company focus every 2 years, no clear goals. Hiring friends and family is a norm, gobbling up the perks.

Viewing 1 - 3 of 34 Reviews

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