Anker Reviews

3.1

42% would recommend to a friend

(137 total reviews)

Steven Yang

47% approve of CEO

43% positive business outlook

Anker has an employee rating of 3.1 out of 5 stars, based on 137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Anker employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

137 reviews
1.0
4 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Co-workers we’re pretty much it.

Cons

I worked in the customer/technical support role for this company for over 3 years. This company is ran on an outdated and foreign example of what it thinks it’s employees should be. Being overworked and tired is expected of you from management and any reason given as to why you’ve done anything other than break your back is an excuse and is your fault. Management will abuse you mentally and verbally and make promises of advancement but never deliver but will always have an excuse as to why you never got a raise or the promotion you were promised. Restroom breaks were frowned upon as the North American operations manger didn’t trust any of her employees and believed any break outside of schedule breaks was because you were lazy or avoiding your job. Management wanted you to take non stop calls for 8 hours as well as work on any side project at the same time or would expect you to complete the sidework off the clock. Somehow I managed to work here for 3 years as I kept convincing myself that going somewhere else might be worse but after being let go last June I’ve realized that is quite literally impossible. Do I sound like I am dramatizing my experience working here? If I do, believe me, I am not. I write this review nearly a year later and still have anxiety thinking about how working here felt. Also, don’t believe any of the good reviews the company would ask us to leave good reviews on here and indeed and on their Amazon listings to boost their star ratings even going as far as contacting customers via cold calls to try to bribe them with a refund or a more expensive product in exchange for a high rating.

1.0
5 Mar 2022
Recommend
CEO approval
Business outlook

Pros

They paid me really well and treated me better than they treated any other call center employee. That should be remembered as you read my cons section. What I experienced was the best they have to offer you.

Cons

Where to begin? As stated above I was paid pretty well compared to others I knew were making $15/hr. Towards the end I was making like $23/hr. I had been there 3 years. Starting on the eufy team and then becoming a product expert for the security line. I was 410's and fully remote. The pto and sick time was always a joke. The bare minimum required by WA state law. Every time I got a raise I was told point blank to my face that they don't care what the law says, if I tell anyone how much I made, I would be fired. Endless calls. Back to back open to close every single day. Being messaged by the manager. In all caps berating you for using the rest room. I was gaslit into staying as long as I did. Every time I had a problem, they would convince me I was the problem. I took the most calls of anyone. Got the most bonuses of anyone and I was treated like a child repeatedly and scolded often. I left because I got covid and was deathly ill. I was berated into coming in while I was sick (remote, mind you, but very ill) and then they tried to make me work overtime and told me that they didn't believe I had covid and that I was faking it (I provided a doctor's note prior to this). I couldn't take it anymore and I quit. Right there in a meeting. 2 weeks later I got the best job I've ever had. Making almost 15k more a year, unlimited pto and sick time. Yearly bonuses. Quarterly stock payouts. The best company and team I could ever dream of. I went through actual hell for 3 years because they convinced me I couldn't do better. That's what anker is, hell. An absolutely abusive work place. You don't need this place. Don't work here. If you work here, quit. Please. I'm begging you, save yourself. I'm still recovering from the PTSD over a year later.

1.0
27 Jun 2022
Recommend
CEO approval
Business outlook

Pros

- There's talent at Anker, with lots of hard-working young minds pushing hard to make a change. - The products are generally good, even demonstrating some of the "innovation" the company's name so haughtily brags about.

Cons

- This is a toxic place to work. Be ready to be a rank-and-file disposable trooper. The company loves to hire young, partly to they can rub their Midas palms together with glee as they underpay you, and also so they can treat you like trash and exploit your labor. - Management is a real mess. There are a few gems, yet the majority adhere to embracing the toxic culture. - Company has worrying HR policies. Used to publicly shame employees via company-wide emails for taking too much fruit during snack time. This sort of thing should be dealt with privately. - There's quite a lot of corruption, with people taking bribes from suppliers. - Everything's very disorganized. Many things have improved, but I doubt it. Expect projects to be a dumpster fire unless one of the few competent project managers takes charge. - Many employees work Saturdays and late into the night, meaning they have little to no social life. However, this practice is common in Shenzhen and Changsha thanks to the infinite wisdom of Jack Ma .

Viewing 1 - 3 of 137 Reviews

Glassdoor has 163 Anker reviews submitted anonymously by Anker employees. Read employee reviews and ratings on Glassdoor to decide if Anker is right for you.