BusinessChat Reviews

4.6

93% would recommend to a friend

(25 total reviews)

71% positive business outlook

BusinessChat has an employee rating of 4.6 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

25 reviews
5.0
20 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Startup environment where you can learn fast and elevate your skills. Exposure to multiple responsibilities that help you grow beyond a typical CSM role. Opportunity to work closely with different teams and understand the full customer journey. Fast-paced culture that encourages problem-solving and adaptability. Ability to make a visible impact on processes, customer experience, and overall company growth.

Cons

Workload can be high during peak periods due to the startup nature.

3.0
7 Nov 2025

Toxic Management

Recommend
CEO approval
Business outlook

Pros

It used to be a high pressure environment where you learn a lot.

Cons

The last year for me was a high pressure caused by toxic leadership including micromanagement, bullying, and an unjustified sense of not needing any employee. Not a healthy pressure in terms of quality.

3.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

You can accelerate your career and technology knowledge faster than 95% of companies out there. The company works with the newest technologies things FAANG companies use. You take full responsibility of your work, and you have access to everything, you could take the entire thing down. Depending on your personality, this could be a good or bad thing. You have the ability and control, to influence the company by suggesting things. You get a couple of days to work from home a month.

Cons

The turnover for all jobs not just software are super high, I was part of 5 new software employees only one stayed. I don't recommend this job to engaged/married people, the risk/reward is just too high to risk if you already have a job. They lied to me about the responsibility of what I will work on when I get the job during the interview, and the tasks they gave me once I started working. The CEO is very unprofessional, makes dirty inapprioate jokes in front of employees, something that will make you feel uncomfortable. You will also see this in the interview, somehow he's unable to change or see his terrible personality that he reflects on the company. For your job you will have to interact with him daily so you can't escape him. Due to the culture the CEO has allowed to happen, I don't recommend any women to work here, it's not an environment you will feel comfortable in. The company has a bad reputation on the market, enough that the CEO has asked employees to write good reviews to fake the ratings on this website. You can see that in the rise of reviews in august - decemember.

BusinessChat Response
8mo
Response from Yazan Masafah, CEO of BusinessChat Thank you for taking the time to share your feedback. I understand that leaving on difficult terms can be frustrating, especially when expectations and performance standards don’t align. We hold our engineering team to a very high bar, and while that can be demanding, it’s also what allows us to build world-class products at an incredible pace. In this particular case, we provided several rounds of feedback and support, but unfortunately the performance didn’t meet our standards. That said, I still appreciate the effort and wish this person the best in their career ahead. As for me personally — I like to be myself at work. I believe in keeping things human and enjoyable, and yes, I make jokes and try to bring energy to the team. My intention has always been to create a friendly, fun, and open environment — never to make anyone feel uncomfortable. If my behavior ever caused anyone to feel otherwise, I’m truly sorry. That’s never been my intent, and I take that feedback seriously. For anyone considering joining us: BusinessChat is a place for people who want to grow fast, take full ownership, and make real impact. We’re constantly evolving and learning, and we strive to maintain a culture of respect, curiosity, and continuous improvement.
Viewing 1 - 3 of 25 Reviews

Glassdoor has 25 BusinessChat reviews submitted anonymously by BusinessChat employees. Read employee reviews and ratings on Glassdoor to decide if BusinessChat is right for you.