Does Call Center QA pay their employees well?

According to anonymously submitted Glassdoor reviews, Call Center QA employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Call Center QA. This rating has been stable over the past 12 months.

How satisfied are employees working at Call Center QA?

86% of Call Center QA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Call Center QA 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Call Center QA?

Mystery Shopper (11) , Telephone Mystery Shopper (6) , Call Center Agent (5) , Contractor (4) , Assistant Manager (3) , Atendente De Call Center (3) , Call Center Representative (3) , Caller (3) , Independent Contractor (3) , Atencíon Al Cliente (2) , Auxiliar Administrativo (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Mystery Caller (2) , Operador De Call Center (2)

What are the pros of working at Call Center QA according to real employee reviews?

"Self paced, work from home, well organized." ((in 6 reviews)); "Quick, easy money if you apply yourself." ((in 5 reviews)); "Communication was great and payment was made as promised." ((in 4 reviews)); "I have been given the opportunity to learn about some products and services that I didn't know exist." ((in 2 reviews))

What are the cons of working at Call Center QA according to real employee reviews?

"Absolutely NOT enough steady work, and the pay is fairly low." ((in 6 reviews)); "He is a good salary is better than the intended" ((in 5 reviews))

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Call Center QA

Call Center QA Reviews

4.1

86% would recommend to a friend

(95 total reviews)

83% positive business outlook

Ratings by category

4.2

Diversity and inclusion

4.1

Culture and values

4.1

Senior management

4.0

Work/Life balance

3.9

Career opportunities

3.6

Compensation and benefits

Call Center QA has an employee rating of 4.1 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Call Center QA employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

95 reviews

3.0

23 Mar 2025

nn

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

pay got in time a a a

Cons

late night no meal 1 break 12 working hours

5.0

7 Sept 2024

My experiences while been a part-time worker in the call center

Mobile application development

Recommend

CEO approval

Business outlook

Pros

working in the call center for a year as student practical and as part-time worker is so enjoyable, learnt and experienced new things on the various section.

Cons

It was so good enjoying the work but as a working student was very tiring. Not enough time to do my schoolwork

5.0

7 Jul 2024

Nothing

Call centre agent

Recommend

CEO approval

Business outlook

Pros

Proficient, adept, skillful & expert

Cons

Difficult to balance personal life

Viewing 1 - 3 of 95 Reviews

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