CatSmart Reviews

2.1

15% would recommend to a friend

(19 total reviews)

10% positive business outlook

CatSmart has an employee rating of 2.1 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

19 reviews
1.0
10 Sept 2022
Recommend
CEO approval
Business outlook

Pros

None at all really trust

Cons

Oh boy there are so many 1. high turn over rate (if this is honestly the least of your concern, continue reading it gets worse) 2. Bosses shout at some employees (especially the foreigners) just because he has a bad day 3. watch the cctv and listen to your conversations 4. Nothing you say or do is ever right especially in marketing, they protect a specific colleague because she’s in a way affiliated to them and you’ll realise you’re often having to cover for her (which includes getting scolded and doing more work) 5. if you’re doing marketing or design, RUN. None of your marketing strategies or designs are ever good enough for them (even with research done), the boss will only approve if it’s something she likes, doesn’t even matter if your strategy is correct and hers is wrong. 6. You’ll have long meetings with 0 agenda which theyll then provide to use this time to say on you about how you’re the worst and after the meeting they’ll say that u haven’t finish certain work because you didn’t manage your time well, but basically it’s just because the meeting is too long lmao and for no reason at all 7. The boss often say to workers if the workers were to want to complain to M. O. M, he doesn’t care. Says he has people on the inside 8. Heard from one of my colleague that he thr eaten to hit him. If the colleague want to complain can go ahead, the boss says “at most pay fine only” 9. There are so many more but i’m too tired to type it out so just save yourself :”)

1.0
30 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Cats in the office can be entertaining.

Cons

They use the cats in the office to breed and expect staff to take care of them. Micromanaging. Expect staff to OT with no compensation. Working through weekends are hardly compensated. Expected to answer to stupid, non urgent questions from them off work hours. Expected to work on weekends. Likes to use “if you don’t like it you can always leave” as a threat whenever the employees try to fight for their rights. No proper HR. The person who handles HR doesn’t even know the employment laws thoroughly. If you don’t call them out on something they can’t wiggle out of, they will just take advantage of it. All in all it’s a terrible place to work in with bosses who think they own you and you are expected to be at their beck and call whenever they want.

2.0
7 Feb 2025

Not that recommend

Recommend
CEO approval
Business outlook

Pros

Nice and friendly colleague, good team work

Cons

That's alot to say guys, no AWS no bonus even we get the Singapore best customer service.

Viewing 1 - 3 of 19 Reviews

Glassdoor has 19 CatSmart reviews submitted anonymously by CatSmart employees. Read employee reviews and ratings on Glassdoor to decide if CatSmart is right for you.