Cowshed Communication Reviews

Thank you for taking the time to write a review. We are committed to building the best working experience for our colleagues and your valuable feedback will help us to improve. We’re glad you enjoyed working with our brilliant clients on causes that are important and that you appreciated the investment we have made in building a good office space. Your feedback on culture will help us to improve. We have always encouraged all members of the team to talk, share and raise concerns if they arise. If people don’t feel comfortable in doing that for whatever reason, we have an Employee Assistance Programme which gives colleagues access to 24/7 free counselling and advice on money worries, work place issues, home life difficulties and so on. Nevertheless we can do more to support our staff and we will. Working at Cowshed can be demanding; we ask a lot of ourselves and try to deliver the best for our clients every day. At times it can be difficult to strike the right work life balance so we try our best to help colleagues do just that. We monitor and manage hours worked closely and on the occasions when our clients need our support outside of standard working hours we do our best to give that support while minimising the demands on colleagues. We haven’t always got this right; we recognise that in the past as we grew and had too many clients for the amount of people in our business, we asked too much. Its great that you call out our colleagues for the incredible talent they have. We are constantly challenging ourselves to commit more to developing that talent. In 2019 we set up the industry’s first internship for the underrepresented Black, Asian and Minority Ethnic community which is going ahead this year again, despite the pandemic, and we’ve successfully nurtured three members of our team to become the CIPR and PRCA Outstanding Young Communicators in the past four years. We’re proud of these achievements but we know we need to do more, particularly in the area of personal development. Thank you again for your feedback and we are sorry that our efforts didn’t hit the mark for you during your time at Cowshed. We wish you all the very best.

Thank you for taking the time to share a review here. We listen to all views, negative and positive because they help us develop and hopefully get things right. We’re glad you mentioned our amazing people. We’re proud of our colleagues and value the difference they make to our clients . It’s true, it’s a demanding job; we demand a lot of ourselves and try to deliver the best for our clients every day. We know that at times it can be difficult to strike the right work life balance so we try our best to help colleagues do just that. We’re sorry that you didn’t feel we got it right. We are a relatively small, client facing comms organisation so there are peaks and troughs when it comes to workload; sometimes our clients need our support outside of standard working hours including evenings and weekends. Over the period of coronavirus it has been especially difficult to manage our resources to match demand from our clients and we know we haven't always got this right. With this in mind we have focussed our efforts to recruit more resources ahead of demand so we build capacity into the organisation before we need it. We hope this will make a positive difference. We are working hard to improve recognition with big actions and small ones and are committed to make sure our work life balance is good. Lastly are doing all we can to encourage colleagues to call it when things aren’t right for them. Thank you for your time and commitment and all the very best with your career.