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Cox Communications Reviews
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    Cox Communications Reviews

    Updated Nov 18, 2019

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    3.7
    67%
    Recommend to a Friend
    85%
    Approve of CEO
    Cox Communications CEO Pat Esser
    Pat Esser
    1,137 Ratings
    Pros
    Cons

    • "call center so you're on a leash to your phone" (in 73 reviews)

    • "Unfortunately, the cable industry is being hit hard by cord cutting and Cox Communications is slow to react" (in 44 reviews)

    More Pros and Cons

    1. "fine"

      StarStarStarStarStar
       

      I have been working at Cox Communications

      Pros

      good to work with and nice

      Cons

      food is bad and not upto the mark

      Cox Communications2018-07-12

    2. "professional team with business in mind"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
       
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Cox Communications for less than a year

      Pros

      customer friendly team knowledgeable Business in high priority

      Cons

      Business priority is not trickled down to lowest layer as yet

      Advice to Management

      Try & address the cons

      Cox Communications2015-05-22
      3. Join the Cox Communications team
      See Our Latest Jobs

    3. "Great place to work"

      StarStarStarStarStar
       

      I have been working at Cox Communications

      Pros

      Room for growth and the people who work here are great

      Cons

      Internal systems are out dated. They make the job frustrating at times.

      Cox Communications2019-11-19

    4. "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Project Manager in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Cox Communications full-time for less than a year

      Pros

      Benefits, culture and the people

      Cons

      Bureaucracy that comes with a big company

      Cox Communications2019-11-16

    5. "Family company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Technician in Tulsa, OK
      Recommends
      Positive Outlook

      I have been working at Cox Communications full-time for more than a year

      Pros

      Great family company, lots of time off given from day 1 of employment, good pay, family friendly, good benefits,

      Cons

      Long hours during the summer

      Cox Communications2019-11-10

    6. "Solutions Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Solutions Specialist in Virginia Beach, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Cox Communications full-time for less than a year

      Pros

      Nice company and good benefits

      Cons

      I have none at the moment

      Advice to Management

      Good

      Cox Communications2019-11-06

    7. "Cox Overview"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Project Manager in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Cox Communications full-time for more than 5 years

      Pros

      Great Work LIfe Balance & Flexibility (work remotely)

      Cons

      Limited career progression (succession planning)

      Cox Communications2019-11-06

    8. "Project Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Cox Communications full-time for more than 10 years

      Pros

      Great work environment and company shows interest in personal development

      Cons

      None that come to mind

      Cox Communications2019-10-27

    9. "Poor Field Leadership"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Retail Market Manager in Baton Rouge, LA
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Cox Communications full-time for more than 5 years

      Pros

      Great Company and co workers

      Cons

      Bad leaders continue to promote the wrong people. Just a handful of poor field leaders continue to hire their friends and not the most qualified people for the job.

      Advice to Management

      Corporate Senior Leaders need to really look at what's happening in the field. Employees reviews are used to punish good leaders while negative feedback reflects Directors and VPs in the Field Leadership.

      Cox Communications2019-11-11

    10. "Retention Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Cox Communications full-time for more than 3 years

      Pros

      The benefits are amazing and the discounted service

      Cons

      Can't think of any roght now.

      Cox Communications2019-10-26
    Found 2122 reviews
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