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Cox Communications

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Cox Communications

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Cox Communications Reviews

Updated 28 Mar 2023

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Found 3,384 of over 4K reviews
4.0
75% Recommend to a Friend
Cox Communications President   Mark Greatrex
81% Approve of CEO

Found 3,384 of over 4K reviews

4.0
75%
Recommend to a Friend
81%
Approve of CEO
Cox Communications President   Mark Greatrex
Mark Greatrex
268 Ratings
Pros
  • "Thoughtful of work/life balance(in 137 reviews)

  • "Pay and benefits were great, leadership listened to employees(in 136 reviews)

  • Cons
  • "Work life balance and get too demandung(in 43 reviews)

  • "physically demanding and very long hours(in 46 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year
      Featured Review

      Excellent work place!

      24 Feb 2023 - Project Manager in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Leaders actually care and listen! This is an environment that they want to know your passions (professionally and personally) and want to see you and help you achieve your goals. I have never worked for a more fulfilling company.

      Cons

      No cons, leaders and peers and programs and opportunities are amazing!

      Continue reading
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    2. 5.0
      Current Employee, less than 1 year

      I actually enjoy coming to work.

      17 Nov 2021 - Solutions Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I work in retail sales. I help set customers up with new services, take payments, return/exchange equipment and answer questions customers may have. The environment is great. The people I work with are cool, they do their job and have good attitudes. Help is always available. I’ve been in a few retail positions, and this is by far the best one. The pay is pretty good too. There’s plenty of room for advancement in the company.

      Cons

      The systems can be difficult to learn. You spend 1/2 days during your first 8 weeks learning how to navigate the systems in training. Don’t worry, practice will help.

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      Cox Communications Response

      Employment Branding Specialist

      Thank you for your review, we appreciate you taking the time to share your experience. We're thrilled to know that you feel fulfilled in your role at Cox and are loving your journey here. Happy to have you as part of the Cox family! Keep up the great work!

    3. Join the Cox Communications team
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    4. 4.0
      Former Employee

      Good employer

      10 Mar 2022 - Technical Support Engineer in Chennai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Happy and friendly work place

      Cons

      Not that I could remember of

      Continue reading
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    5. 5.0
      Current Employee

      I do my best

      10 Oct 2021 - Computer Programmer in Ghaziabad
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best in everything excellent in one thing

      Cons

      every time its new beinging

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    6. 5.0
      Current Employee

      Good infrastructure

      8 Oct 2021 - Senior Associate Professor in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Shift timing cab facilities over time

      Cons

      Good work environment and development skill

      Continue reading
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    7. 3.0
      Current Employee

      super

      9 Aug 2020 - Analyst in Mumbai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nice money bad job low hour time

      Cons

      high stress bad reputation money less

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    8. 4.0
      Current Employee, less than 1 year

      professional team with business in mind

      21 May 2015 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      customer friendly team knowledgeable Business in high priority

      Cons

      Business priority is not trickled down to lowest layer as yet

      Continue reading
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    9. 4.0
      Current Employee

      fine

      12 Jul 2018 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good to work with and nice

      Cons

      food is bad and not upto the mark

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    10. 4.0
      Former Employee, more than 1 year

      Customer care rep

      28 Mar 2023 - Customer Care Representative in Chesapeake, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      WFM , great benefits flexibility , room for growth within your first year your able to move up base on your performance

      Cons

      It’s the little things of course you deal with cranky customers but not all are alike so it’s not so much to say negative because overall that’s our job as customer care rep

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    11. 5.0
      Former Employee, more than 10 years

      One of the best places to work

      9 Feb 2023 - Warehouse Operations Manager in Virginia Beach, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The level of talent at Cox is insane! From my peers to my superiors to those I worked with across the country I had the pleasure of working with some of the most talented people that I've ever encountered. They push you, challenge you and help you every step of the way. The benefits are also incredible, from the unlimited personal time off to the fraction of the cost cable and wifi benefits that are offered. The Cox family truly cares about their employees and I will forever be grateful for all that they've done for my family and I. Compensation packages are incredibly generous, if I'm being honest I was over paid but I'm not complaining. Work/Life balance is awesome as demonstrated through their unlimited vacation policy. Finally, the culture of inclusion and diversity runs deep there.

      Cons

      Trying to get resources, IT and financial, to create dashboards and other meaningful tools is a challenge. Atlanta takes all of the resources and kicks any asks from the field out year after year.

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    Viewing 1 - 10 of 3,384 Reviews
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