Cox Communications Reviews
Updated Dec 1, 2021
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Found 2,819 of over 3,034 reviews
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Recommend to a Friend
Approve of CEO
Pat Esser
1,474 Ratings
Pros
"Great benefits - remote work - flexible hours" (in 269 reviews)
"Good benefits, Good Product, good people" (in 196 reviews)
Cons
"Cable won't be lasting very much longer, this coming from a 20 year employee" (in 46 reviews)
"Not tech support but more of a robot now following a unstable program that doesn't know anything" (in 45 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, less than 1 year★★★★★Featured Review
Pros
- The training is adapted to new & experienced people. - The trainers are very down to earth. - The fact that the company is very family oriented is huge and makes me feel I joined the right company. - The onboarding team was so helpful and talk to you like they really want you to be part of the team vs just another applicant. - They make the ambiance around you feel warm and welcoming.
Cons
- You have to write cons. - By working here you are less likely to get hit by lightning and thus less likely to become the flash.
Continue readingThanks for the kind words! It's great to hear that your Cox career journey is off to a great start. Employees are the heartbeat of our company and we're proud to know that you feel happy and valued at Cox. We appreciate you sharing your feedback on your trainer, and we will make sure to pass that along to their manager. Thanks for your commitment to building a better future. Keep up the great work!
- Current Employee, less than 1 year★★★★★
Pros
I work in retail sales. I help set customers up with new services, take payments, return/exchange equipment and answer questions customers may have. The environment is great. The people I work with are cool, they do their job and have good attitudes. Help is always available. I’ve been in a few retail positions, and this is by far the best one. The pay is pretty good too. There’s plenty of room for advancement in the company.
Cons
The systems can be difficult to learn. You spend 1/2 days during your first 8 weeks learning how to navigate the systems in training. Don’t worry, practice will help.
Cox Communications Response
Employment Branding Specialist
Thank you for your review, we appreciate you taking the time to share your experience. We're thrilled to know that you feel fulfilled in your role at Cox and are loving your journey here. Happy to have you as part of the Cox family! Keep up the great work!
- Current Employee★★★★★
Pros
Best in everything excellent in one thing
Cons
every time its new beinging
- Current Employee★★★★★
Pros
Shift timing cab facilities over time
Cons
Good work environment and development skill
Continue reading - Current Employee★★★★★
Pros
nice money bad job low hour time
Cons
high stress bad reputation money less
- Current Employee★★★★★
Pros
good to work with and nice
Cons
food is bad and not upto the mark
- Current Employee, less than 1 year★★★★★
Pros
customer friendly team knowledgeable Business in high priority
Cons
Business priority is not trickled down to lowest layer as yet
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Fun place to work. Great Benefits Highest Ethical Standard Work life balance is good You will get paid what your worth.
Cons
Update resource documents more often and remove outdated material. Stop changing the names for everything. I just started and I need to know old terms and new terms and most never needed to change.
Continue reading - Current Employee, more than 5 years★★★★★
Pros
Great people who foster a great culture.
Cons
honestly cant think of any
Continue reading - Current Employee★★★★★
Pros
Great Culture and awesome camaraderie
Cons
A little old school with processes and benefits
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Employment Branding Specialist