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Cox Communications Reviews
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    Cox Communications Reviews

    Updated 13 Feb 2020

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    3.7
    68%
    Recommend to a Friend
    86%
    Approve of CEO
    Cox Communications President Pat Esser
    Pat Esser
    1,155 Ratings
    Pros

    • "Great benefits and Leaders that care about their employees" (in 239 reviews)

    • "Good Benefits, Heavily discounted services" (in 184 reviews)

    Cons

    • "call center so you're on a leash to your phone" (in 58 reviews)

    • "Unfortunately, the cable industry is being hit hard by cord cutting and Cox Communications is slow to react" (in 44 reviews)

    More Pros and Cons

    1. "fine"

      StarStarStarStarStar
       

      I have been working at Cox Communications

      Pros

      good to work with and nice

      Cons

      food is bad and not upto the mark

      Cox Communications2018-07-12

    2. "professional team with business in mind"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
       
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at Cox Communications for less than a year

      Pros

      customer friendly team knowledgeable Business in high priority

      Cons

      Business priority is not trickled down to lowest layer as yet

      Continue reading
      Cox Communications2015-05-22
      3. Join the Cox Communications team
      See Our Latest Jobs

    3. "Great Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Technical Analyst in Virginia Beach, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Cox Communications full-time for more than 3 years

      Pros

      Unlimited PTO for Salaried Employees Inclusive work environment Full Health Benefits 401k Flexible Work Schedule Worklife balance Work remotely Pay for Certifications and Education Bonuses

      Cons

      They kind of force you to switch positions every 2-4 years. Career Progression is important to them but sometime you like your current position so much you just want to stay.

      Cox Communications2020-02-13

    4. "Great Company with leadership issues"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Field Service Technician in Wichita, KS
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Cox Communications full-time for more than 10 years

      Pros

      Great company vision with amazing leaders at the top great benefits as well

      Cons

      The smaller leadership struggle with working with diversity.

      Cox Communications2020-02-13

    5. "Very good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Voice Engineer 
      Recommends
      Positive Outlook

      I have been working at Cox Communications full-time for more than 5 years

      Pros

      Very good benefits and health

      Cons

      Occasional restructure leaves some unemployed

      Cox Communications2020-02-11

    6. "Great company"

      StarStarStarStarStar
      Current Employee - Senior Network Engineer 

      I have been working at Cox Communications full-time for more than 5 years

      Pros

      Great benefits! I love my 6 weeks off after 5 years of service.

      Cons

      Career advancement tends to be difficult once you get to senior positions.

      Cox Communications2020-02-10

    7. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Chesapeake, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Cox Communications full-time for more than 8 years

      Pros

      Benefits, family environment, courtesy services, upward mobility, culture

      Cons

      Training for certain roles unavailable, so have to learn as you go. Relocation to Atlanta often needed for promotion.

      Cox Communications2020-02-08

    8. "Good place to start!"

      StarStarStarStarStar
      Former Employee - Customer Advocate 
      Recommends
      Approves of CEO

      I worked at Cox Communications full-time for more than 5 years

      Pros

      benefits are great and pay is okay

      Cons

      no advancement after a certain level like it once was

      Cox Communications2020-02-06

    9. "Best company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Consulting Hardware Engineer in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Cox Communications full-time for more than a year

      Pros

      Good team and infrastructure

      Cons

      Nothing to say every thing is best

      Continue reading
      Cox Communications2020-01-30

    10. "Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Computer Programmer Analyst 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Cox Communications full-time for more than 8 years

      Pros

      Good company that positions itself to grow as technology changes. Good benefits. Senior leadership is transparent and communicates the state of the business in a clear manner.

      Cons

      Front line leadership is stretched thin in some areas.

      Continue reading
      Cox Communications2020-01-28

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