Cox Communications Reviews
Updated 9 Aug 2020
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Recommend to a Friend
Approve of CEO
Pat Esser
1,184 Ratings
Pros
"Great benefits and wonderful people to work with" (in 249 reviews)
"Good benefits, team environment, employee resource groups" (in 187 reviews)
Cons
"call center so you're on a leash to your phone" (in 74 reviews)
"Cable won't be lasting very much longer, this coming from a 20 year employee" (in 45 reviews)
"fine"
I have been working at Cox Communications
Pros
good to work with and nice
Cons
food is bad and not upto the mark
"super"
I have been working at Cox Communications full-time
Pros
nice money bad job low hour time
Cons
high stress bad reputation money less
"professional team with business in mind"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo Opinion of CEOI have been working at Cox Communications for less than a year
Pros
customer friendly team knowledgeable Business in high priority
Cons
Business priority is not trickled down to lowest layer as yet
Continue reading"Great place"
I worked at Cox Communications full-time for more than 10 years
Pros
good pay, great people to work with
Cons
When you are there for too long they find ways to get rid of you
"Family owned with family values."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Cox Communications full-time for more than 10 years
Pros
The family business is thriving, great benefits, diversity & inclusion.
Cons
Challenging goals and quotas to achieve higher-tier pay, typical high-pressure sales environment.
"It's a stressful job if you never worked in a call center overall employees and company are pretty layed back"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookApproves of CEOI worked at Cox Communications full-time
Pros
Working hrs aren't bad. You get your hourly pay and bonus money when adding new services for customers. The Training is also a tool you'll want to really take serious because it'll help you out tremendously
Cons
Customer complaints are the worst to deal with and you have to limit your time with every customer because if your on a call way to long your getting dinged by your supervisor. Also if your not great at multitasking you may either wanna work towards it or pass it..
Continue reading- Helpful (1)
"Great place to work"
I worked at Cox Communications full-time
Pros
Great Pay and able to make own schedule if you are top 5%
Cons
Management is always looking to fire and does not like employees that use FMLA
Continue reading "Great Company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Cox Communications full-time for more than 3 years
Pros
Pay and Benefits. Super discounted internet.
Cons
Work can be very challenging at times
"Amazing"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Cox Communications full-time for more than 3 years
Pros
Great people great leadership. Great pay and benefits. You are respected.
Cons
I did wish there were less shift bids
- Helpful (1)
"Great Place to Work and Grow!"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Cox Communications full-time for more than 8 years
Pros
Benefits, hours, opportunity to grow.
Cons
Leadership plays favorites, set in corporate culture.
Join the Cox Communications team
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