Cox Communications Reviews | Glassdoor.co.in

Cox Communications Reviews

Updated Nov 18, 2019

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3.7
67%
Recommend to a Friend
85%
Approve of CEO
Cox Communications CEO Pat Esser
Pat Esser
1,137 Ratings
Pros
Cons
  • "call center so you're on a leash to your phone(in 73 reviews)

  • "Unfortunately, the cable industry is being hit hard by cord cutting and Cox Communications is slow to react(in 44 reviews)

More Pros and Cons
  1. "fine"

    StarStarStarStarStar
     

    I have been working at Cox Communications

    Pros

    good to work with and nice

    Cons

    food is bad and not upto the mark

    Cox Communications2018-07-12
  2. "professional team with business in mind"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cox Communications for less than a year

    Pros

    customer friendly team knowledgeable Business in high priority

    Cons

    Business priority is not trickled down to lowest layer as yet

    Advice to Management

    Try & address the cons

    Cox Communications2015-05-22
  3. "Great place to work"

    StarStarStarStarStar
     

    I have been working at Cox Communications

    Pros

    Room for growth and the people who work here are great

    Cons

    Internal systems are out dated. They make the job frustrating at times.

    Cox Communications2019-11-19
  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time for less than a year

    Pros

    Benefits, culture and the people

    Cons

    Bureaucracy that comes with a big company

    Cox Communications2019-11-16
  5. "Family company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technician in Tulsa, OK
    Recommends
    Positive Outlook

    I have been working at Cox Communications full-time for more than a year

    Pros

    Great family company, lots of time off given from day 1 of employment, good pay, family friendly, good benefits,

    Cons

    Long hours during the summer

    Cox Communications2019-11-10
  6. "Solutions Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Solutions Specialist in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time for less than a year

    Pros

    Nice company and good benefits

    Cons

    I have none at the moment

    Advice to Management

    Good

    Cox Communications2019-11-06
  7. "Cox Overview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time for more than 5 years

    Pros

    Great Work LIfe Balance & Flexibility (work remotely)

    Cons

    Limited career progression (succession planning)

    Cox Communications2019-11-06
  8. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time for more than 10 years

    Pros

    Great work environment and company shows interest in personal development

    Cons

    None that come to mind

    Cox Communications2019-10-27
  9. "Poor Field Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Market Manager in Baton Rouge, LA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Cox Communications full-time for more than 5 years

    Pros

    Great Company and co workers

    Cons

    Bad leaders continue to promote the wrong people. Just a handful of poor field leaders continue to hire their friends and not the most qualified people for the job.

    Advice to Management

    Corporate Senior Leaders need to really look at what's happening in the field. Employees reviews are used to punish good leaders while negative feedback reflects Directors and VPs in the Field Leadership.

    Cox Communications2019-11-11
  10. "Retention Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cox Communications full-time for more than 3 years

    Pros

    The benefits are amazing and the discounted service

    Cons

    Can't think of any roght now.

    Cox Communications2019-10-26
Found 2122 reviews