DoctorLogic Reviews

3.5

55% would recommend to a friend

(32 total reviews)

Stuart Lloyd

61% approve of CEO

49% positive business outlook

DoctorLogic has an employee rating of 3.5 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DoctorLogic employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

32 reviews
1.0
1 Jun 2022
Recommend
CEO approval
Business outlook

Pros

I left this company a while ago and hadn't decided about leaving a review, but given what's been going on here for a long time, I think potential applicants need to be made aware of how employees are treated. For the positives: DoctorLogic purports to have a great culture, and on the surface it feels like a progressive company. They offer a good work-life balance, provide free refreshments in the office, offer a small degree of flexibility in work hours (i.e., choose your start time between 8-10, take a few 10 minute breaks throughout the day), and allow you to work from home. One of the pluses is that the pay and benefits are fairly competitive--although they will definitely try to get you for as low as they can. If you can use this company as a springboard to give yourself a salary bump and then leverage that to come in at the same pay level at a more stable position, that might be a good strategy. Don't plan to work here for longer than 6 months to a year. The company might also be a good choice for early career professionals who want to gain experience. The onboarding and training process is very good, and the actual work you do is reasonably paced, so it's a good place to learn your craft.

Cons

The biggest criticism employees have about this company is how dishonest they are about job security, pay, and career growth potential. We essentially have a brand new department every 6 months due to turnover. People resign of their own accord, get pushed to resign, or are terminated in equal measure. Job security here is low to the point of being dangerous--there are very few people who have worked here for longer than two years. The positive reviews on this page from late 2021-early 2022 were part of a company-wide initiative. I don't think a single one of those 4 or 5 star reviews from that period of time existed before that. In fact, I'm pretty sure that the two longest reviews were written by upper leadership, and they don't honestly reflect conditions at the company. Pay: You may be able to negotiate a somewhat competitive salary, but there were pay differences as large as 15% between men and women in the organization, with men paid considerably more, even with the same experience level. I also found it incredibly disrespectful to learn that they were willing to pay employees at least 5% lower than the posted salary range for a job if that employee wasn't savvy with the salary negotiation process and made a low initial offer. You can also expect very low salary increases. DoctorLogic starts its pay competitively, but salary increases could be as low as $500 annually--far shy of the standard 3-5% pay increase. Regularly firing or pressuring staff to leave also helps them cut costs. Advancement: There genuinely is no meritocracy here. Every employee's performance metrics are readily available on our project management platform and we can see exactly how many websites we've completed in a given time frame, whether we've met deadlines, and the rate we're working compared to other employees. We also receive editorial reviews on every site, so you always know exactly how you're doing and what they'd like you to work on. You can be one of the fastest writers with a long list of stellar reviews from the editor and never be considered for a promotion. Job Security: You can also get put on a growth plan out of nowhere so they can prep you for either resignation or termination--which, in talking with several current and former employees, is what has occurred with about half of our department multiple times over the last few years, and maybe going back before that. Many former employees who have been through this process feel that the reasons they were given for being put on a growth plan or threatened with termination rarely matched any real metrics on performance. Again--these metrics are readily available. We're supposed to get quarterly performance reviews, but that rarely happens, especially if they're looking to replace you. My interpretation of that is that they likely don't want you to pay attention to your actual performance metrics--your quality of work is probably fine, and the reasons for your impending termination or resignation have more to do with how much it costs to keep you, and/or the fact that they can afford to keep churning through employees until they find the person they consider ideal. A request for a formal performance review or an attempt to honestly present documentation to rectify a misunderstanding may lead to claims of a failure to take ownership for your work--that you're blaming your managers or colleagues for putting you under fire rather than acknowledging your fault. If you resign or are terminated, access to your computer is often revoked immediately on the same day. Don't bother giving notice. If you do choose to work here, you need to regularly document every bit of work that you do in a safe place, obviously minus work protected by nondisclosure agreements, along with your editorial reviews and your performance statistics. That way, when you leave or get pushed out, you have record of what you've done. In Texas it won't be enough for a wrongful termination suit, but you could potentially use it to support applications for future positions, and to protect yourself. I can't speak to the claims of nepotism some reviewers have put forward, but I think just about everyone at the company is aware that advancement, termination, and salary decisions aren't made based on merit. There seems to be a core, "safe" DoctorLogic team, and I'm not sure exactly what it takes to get into the inner circle, but few have managed it. The rest of the staff is basically regarded as expendable. Turnover is expected, and the leadership team has systems in place for it. DoctorLogic is also pretty dishonest with its clients about the level of support they offer. Aside from a few priority clients, they don't offer great support after the initial website design process. We lose clients quickly and replace them. We lose employees quickly and replace them. That's the business model. There are a lot of companies in need of marketing services, and there are a lot of people who want to do creative, technology-focused jobs for a living, so they can definitely afford to replace both clients and staff. I think you have to decide whether you're comfortable with the ethics and the high risk to your career and finances in that approach to running a company. The last criticism I have is one that I hear often, especially in this industry: Department managers are people who have close relationships and are personally liked by upper leadership, who are organized, and who made strong contributions in their early roles with the company (the Content team lead is a strong writer and efficient with organization, but had minimal prior leadership experience, for example). But many of them absolutely DO NOT have the temperament, aptitude, or skillset for management. I think that's pretty common in thee workplace, but our organization has seen tremendous amounts of pettiness and immaturity. I think the comparison another reviewer made to a sorority group is very apt. There's lots of wildly inappropriate gossip about current and past employees, crass communication during professional meetings, and a leadership culture that generates a lot of blame casting at every level instead of taking ownership for communication mishaps. I think some of that is going to be present at many companies, but DoctorLogic seems to protect its managers' right to behave badly over the security and well being of its people in the trenches.

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DoctorLogic Response
3y
Thank you for your feedback. We love to hear that your experience was great! We strive to support every employee with work-life balance, pay, and workload which includes flexible work schedules, competitive pay, and working remotely. I would like to address a few of your other points if I may; most of our employees have worked at DoctorLogic for more than four to five years, if not closer to seven years with very little turnover. We absolutely love celebrating those milestones. We encourage all our employees to share their experiences at DoctorLogic on all social media! We love it when we get a friend or previous co-worker referral! Like all companies, our initial compensation plan is based on experience with annual pay increases based on performance. We have quarterly performance reviews because we know these are important to our team members, just as they appeared to be to you. We have always said, our employees are our greatest asset, and we believe that hardcore! Lastly, DoctorLogic is always very transparent from the top down! It's one of our company values and is very important to who we are. Again, thanks for sharing!
2.0
14 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Nice laptop. I have to put 5 words here to complete this step. I have to enter at least 5 words in this box.

Cons

Most department leaders who have moved up in the company were strong individual contributors thrown into management roles as a result of a culture built on nepotism and favoritism, not on leadership potential or skills. These same “friends and family” managers are safe from taking accountability when things hit the fan. And they will hit the fan. These managers will openly tell their team that they voted no on certain employees' candidacy casually at happy hour (directly to the employee's face). These managers will go 6-9 months without giving their team members any constructive and actionable feedback until they want someone “out”. C suite leaders make happy hour jokes about "letting go" employees who do not share personal life information that doesn’t pertain to work. Gossip and messy teacher favorite culture. No training or development opportunities. Pay is average at best, but you will be stretched thin, making the value of earned dollars substantially less. But vacation is "unlimited". Unable to scale (grow past low millions in revenue) because strategy is constantly changing due to lack of direction and need to get more while giving less. You'll be harassed by the sales teams because they sell products that are not in the client's best interest and shift the blame on the CSM when the clients put 2 and 2 together. If you actually care about retaining clients get ready for a never-ending uphill battle. In short: selling ice to polar bears until the polar bears realize they can get their own ice. Then pivot overnight to sell water to fish.

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DoctorLogic Response
4y
Thank you for your feedback. We are sorry that this was your experience at DoctorLogic. I would like to address a few of your points, we have quarterly reviews so I am not sure how you only received feedback every 6-9 months. Our managers also meet with employees weekly if not daily to discuss workload, roadblocks or issues. We work really hard to support every employee with work-life balance, pay, and workload. With any company that is seeing incredibly fast growth, we still have areas were we can do better. Again, thank you for you for sharing!
5.0
3 Dec 2021

Exceptional Leadership and excited for the future! APPLY HERE! :)

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Autonomy. Freedom. Great culture. Meritocracy. I'm not sure what talented individual who is self-motivated, driven and coachable wouldn't be thrilled to work for a company who embodies those attributes. The leadership here in my opinion has done a phenomenal job of creating a great company culture based on work ethic, performance, a fun ambiance and zero micro managing. Here you simply get what you put in. The people you get to work with here love what they do, love the product and work hard to improve. Certainly any organization has one off situations where things don't go perfect but that is true of humans in general. Overall, this is an exceptional place to work at. Most notably in my opinion, these days some companies seem to have forgotten what it means to respect individual privacy, medical choice and personal religious views. It's quite honestly appalling. We all know what that means these days.. and in a nation where people are quitting their jobs at an all time high it's crystal clear that no matter how much a job pays, if someone is not happy or they feel their views or choices are threatened, they will simply quit and find another company. So, where you work.. really is one of the most important decisions of your life. In my opinion if you're looking for a winning team, an exciting "marketing tech feel" company.. apply here. Leaders are the foundation of what makes a company shine because if you have great leadership with core values, they hire the right people that embody that... and before you know it you're winning championships, Every year. That's what we're here for. To deliver results for our clients and in turn, we come out winning. That's why companies are in business. To deliver winning results. DoctorLogic is a gem of a company and I alongside many others believe that the best is yet to come which is exciting because it's been great. If you're someone worried about your political views being threatened, or worried about micro managers or worried about personal liberties being challenged.. or worried about not having a choice on being remote vs non remote.. these are NOT things you have to concern yourself with at this company. It's like a "Google tech" feel combined with a small local, family feel and without the "Google politics" If that makes sense. Who likes the word "over regulation" these days? The polls and record setting numbers of people quitting show us that really nobody does. We're living in historic times so where you work has a tremendous impact on your personal life as well, this is simply put a great company to work for. So If this sounds like your cup of tea and you're not someone who needs leadership to "motivate" you or hold your hand with everything, apply here. This is not " a hand-holding" let me motivate you to do your job type of place. They hire the best and ensure each individual is a culture contributor, not just good for the product or clients. You'll meet good people. Join a winning team.

Cons

Not really a con but a recommendation. Ensure your producing assets (employees) in all departments are being well taken care of. The top producing, successful & top organizations in the world have great systems in place to ensure top producers are being well taken care, compensated and acknowledged. This creates more winning environments that help others achieve high goals. Compensation comes in many ways and transcendent talents are not easy to come by or find. Companies around the country are struggling to find top quality 1st round draft pick type talent. The ones that with the right GM and leadership and a winning team help lead you to multiple championships, for years to come. This company has so many incredible talents and in performance based environments, creating a competitive, healthy, fun spirit of winning helps drive revenue. It's exceptionally important to ensure top producers are well taken care of and used, leveraged for ideas, so that the spirit of winning stays at an all time high. This helps everyone. A meritocracy is a performance based, earn it type system. That's ok. That's good. It means others can leverage each other to individually improve. Companies are in business to make money and to maximize profits. It's what keeps the lights on of course. A team collaborating together and leveraging each other's skill sets is an unstoppable, championship level type team. Share ideas to succeed. Leverage each other. We're all in this together! Highlight key performers so others can learn and implement scalable processes to optimize workflows and maximize winning opportunities. For the record, this is not a con because there really aren't any. Great place. Phenomenal leadership and extraordinary employees.

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DoctorLogic Response
3y
Thank you for your review! Your feedback is important to us!!!
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Glassdoor has 36 DoctorLogic reviews submitted anonymously by DoctorLogic employees. Read employee reviews and ratings on Glassdoor to decide if DoctorLogic is right for you.