Most department leaders who have moved up in the company were strong individual contributors thrown into management roles as a result of a culture built on nepotism and favoritism, not on leadership potential or skills. These same “friends and family” managers are safe from taking accountability when things hit the fan. And they will hit the fan.
These managers will openly tell their team that they voted no on certain employees' candidacy casually at happy hour (directly to the employee's face).
These managers will go 6-9 months without giving their team members any constructive and actionable feedback until they want someone “out”.
C suite leaders make happy hour jokes about "letting go" employees who do not share personal life information that doesn’t pertain to work.
Gossip and messy teacher favorite culture.
No training or development opportunities. Pay is average at best, but you will be stretched thin, making the value of earned dollars substantially less. But vacation is "unlimited".
Unable to scale (grow past low millions in revenue) because strategy is constantly changing due to lack of direction and need to get more while giving less.
You'll be harassed by the sales teams because they sell products that are not in the client's best interest and shift the blame on the CSM when the clients put 2 and 2 together.
If you actually care about retaining clients get ready for a never-ending uphill battle.
In short: selling ice to polar bears until the polar bears realize they can get their own ice. Then pivot overnight to sell water to fish.
