Not in good hands - Anonymous employee AIG Employee Review

2.0
31 Jan 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My initial manager shared information and gave clear directions that benefited his staff and was a positive influence within the office. Salary was also a main reason for working there as well as the benefits package which also made working there worthwhile.

Cons

Once my initial manager was promoted, I realized that I was pigeon-holed in my role and that my movement was limited. Also, the senior managers within the office were extremely secretive with sharing information. My direct line manager did not have a good relationship with the office manager, so that negative vibe was passed downward to the rest of the staff. Staff would receive information at the last minute and were forced to work past your normal work schedules quite frequently. People were constantly on eggshells and after a while you start looking for your way out, salary or not.

Explore other reviews about AIG

5.0
24 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Good company culture and company morals align well

Cons

4 days in the office is required

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

See reviews by: Helpful|Rating|Date|All