Pros
I only left the company to start my own business. I worked long hours until about year 3, but only because I wanted to earn more. If I'd wanted to work less I could have and still comfortably earned £50k plus. I came from a call centre background in a highly scripted outbound and mind numbing environment. The role here was stimulating, challenging and the product is something you can believe in. You are helping people, not conning them into parting with their money for something they won't need. Leads/Data: Speaking to leads who have requested a quote for medical insurance. They are expensive leads who have a true interest in the product and are 'live' leads, so they come into your account as the enquiry has been made. You will get around 7-10 new leads per day and from this would expect roughly 3-4 solid quotes. Along with call back to set up policies and make changes for existing quotes after 3-4 months you will be very busy. Consultative approach. Although on the day deals can be done, many you will speak to over a period of time. The product is built around the customer and not a set price for all, it's dependant upon the customers needs and medical status. This means it's not heavily scripted. Earnings: £17.5k basic with top up to £20k Average earnings around £35k If you stay and master the role (actually apply yourself) I'd expect you to be on £50k plus by end of 2-3 years. This can and has be achieved a lot quicker. I averaged about £90k per year and contrary to belief was given no 'special leads' or privaleges to get there. Incentives: Yes there's your standard fun, bottle of wine or iPad, but the reward you with some incredible experiences for you and your family too; 5star, 6night trip to Dubai, 5* weekend breaks all paid for to name just a couple. Training: Their training is brilliant, many of the top sellers do not come from a sales background, they learned all their skills in the company. They just brought the right attitude and determination. My advice to anyone is to speak to the top performers. If you are struggling, hear something that worries you like a rumour, or make a mistake. The top performers will show you they all started there. They can tell you how to improve and show that it just takes time to master sometimes. Some may have only earned one or two decent bonuses in their first year. But most sales centres pay around £25k as a realistic maximum. You'll earn that easily and if you apply yourself and get this job right you will change your life. I bought 2 houses in 4 years, never checked a receipt when shopping, treated my family to holidays and experiences I never would have dreamed of and more importantly learned and attitude and behaviour that will see me through anything I put my mind to.
Cons
Having read a few reviews on here I was compelled to write one myself and set some things straight. I worked in the company for 6 years and it wasn't easy. I have seen many try and fail but I have also seen some soar and not always those with the best skill, but more often those with the best attitude and who really wanted to make it work. There are negatives in all companies Long hours: this isn't because you are made to do long hours, or because management don't support you if you don't. It is simply because it's a very complex product that until you've been in the company about a year, you still will not have mastered fully. This means you can take a year to earn what you wish... or work longer and harder in the meanwhile. The top performers who have been there 2 years plus will rarely do over time. Pressure: if you struggle in a pressure sales environment this probably isn't the role for you. Again this pressure doesn't come from management it comes from you. The earnings here are life changing and when you have the potential to be earning £80k a year realistically, but are currently earning £25k, you put more and more pressure on yourself to achieve. Unless you can keep a calm head, keep making small changes to better yourself and keep a positive attitude then you won't ever get to where you want to be. Negative People: Like all companies there's pockets of people who blame others for their lack of success. These people won't last long. Contrary to some reviews written here, the 'elite' team do not receive any different leads to give them a leg up. They simply have more skill and a better attitude and a lot more knowledge over time. If you're the sort of person who listens to negativity and moaning and gets sucked in by it, don't waste your time. The person who looks to change themselves instead of blame others will do well here. Staff Retrition: Yes there is a high turnover. This job isn't for everyone and many think it will be easy. The average earnings in the company are £35k, there's around 25% earning above £50k and about 10% earning in excess of £80k. Of course it's not going to be easy and will take time to master and learn. 5% of the country earn over £50k and yet people expect it not to be mentally challenging? I would say around 60% of the staff will turn over within a year. But that means that 40% stay and achieve the above figures changing theirs and their families lives. Training groups are about 10 large. Look around you and think; 4 people sat in that room with you will change their lives and never look back. 6 won't... choose which you want to be and make it happen. Compliance: Yes if you get something badly wrong you could lose part or all of your bonus. This is the same for any company and protects the client and company under FCA regulations. The ONLY reason they can offer such high bonuses is due to caring about you protecting the customer so much. If you are honest and not pushy, take time to learn the compliance as much as the sales, you will not only keep your bonus but be able to sleep at night for having done the right thing for the customer.
