Stressful - Customer Service Representative Aflac Employee Review

3.0
6 Feb 2023
Recommend
CEO approval
Business outlook

Pros

They really do for us, eaw is the best week, no weekends, some but major holidays off, flex time is offerred

Cons

Stressful policyholders ,calls are bk to bk no air space or downtime, pay is a joke especially when you have degrees, multiple handle calls that should be handle by specific depts, can't leave until calls are all clear

Explore other reviews about Aflac

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and even better benefits

Cons

Not much room for career growth

5.0
15 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Freedom to be your own boss, trips, bonuses, renewable income (instead of one time commission), career instead of just a job. FORTUNE 500 and a World's most Ethical Company. Great training (at least here in Wyoming) and a family mentality. Great family/work balance.

Cons

No base pay, can be a slow start at first, you have to be very organized and self-driven, have to be licensed in life and health to sell insurance (but my management help with the process).

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