Great Company But The Call Center Is Rough - Customer Service Representative Aflac Employee Review

3.0
28 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Great pay Decent Benefits Professional environment They make it seem like they appreciate you (this is a conscious effort, I don't believe they really do)

Cons

The calls Micro management Supervisors will always seek and find negativity before trying to find positivity

Explore other reviews about Aflac

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Build your own business. Equal work, family life.

Cons

There is not much I can complain about.

5.0
15 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Freedom to be your own boss, trips, bonuses, renewable income (instead of one time commission), career instead of just a job. FORTUNE 500 and a World's most Ethical Company. Great training (at least here in Wyoming) and a family mentality. Great family/work balance.

Cons

No base pay, can be a slow start at first, you have to be very organized and self-driven, have to be licensed in life and health to sell insurance (but my management help with the process).

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