Great for recent college grads with little experience - Account Executive Aramark Employee Review

*Internal competition is over the top and sometimes creates a toxic atmosphere that condones lying to co-workers, selling in others territory, cheating the system and playing shell games to make sales/commission *Very competitive cut-throat industry with no integrity. Aramark stood above the rest at one point, but as competition got tougher, I felt that we lowered our standards and became "one of the rest" *Team atmosphere is spoken about, but truly non existent, everyone has individual goals and bonuses, and everyone works autonomously. It creates barriers to doing the right thing for the customer *Customers do not get what they pay for on a regular basis *Commission plan has changed 3 times in 2 years and is quite obviously to benefit the company, not the employee. For example, something I used to make $3-400 on I now make $100-150. New commission plan breeds playing "shell games" and stealing sales to make money *Integration of new CRM made sales a "process" based position ran by operators that want nothing more than activity numbers to prove their guys are "busy" * True relationship building with prospects is low on priority lists *Customer service used to stand out among the rest, and every customer was serviced as quickly as possible. But now its only the customers that spend the most money who get serviced timely, making the sales rep who sold the account look like a moron, losing all integrity * Sales training for new hires, but advanced training non-existent * Very little product knowledge training to stand out among the rest, more "sales" training on how to get people to sign contracts * Being "too honest" with customers & prospects looked down upon *Flavor of the week product changes frequently. Sell this its high profit, no now sell that, etc *Profitable products difficult to service, frequent shortages