Management at ARAMRK is a great career. - Food Service Director Aramark Employee Review

4.0
5 Apr 2009
Recommend
CEO approval
Business outlook

Pros

ARAMARK does give a work-family balance. My line of business has no weekends or nights required. the benefits are great, PTO days (6 a year) and vacation (start with two weeks). You have full support to try ideas to build your business and you are given encouragement to share "best practices". My position as a Food Service Director has a lot of freedom to make decisions, but you are held responsible for them. We enjoy a "central accounting" so that a lot of the paperwork is taken off your plate. This really frees up your day to concentrate on running your business. And that's how it feels, like you are running your own business!

Cons

The bonus structure is not the greatest. It is a once a year objective and is very difficult to meet. They base bonus off of plan, and not prior year. Most managers only receive a bonus every other year, since plan will be high one year and then low the next. The factors for bonus are based on top line, profit, accounts receivable, and retention. I don't agree with having accounts receivable as a bonus requirement since you can not force other large companies that we service to pay at a quicker rate. Another downside of ARAMARK is the amounts of conference calls. I find myself on up to three a week and don't find them informative at all. Aramerk has also decided that all hourly employees should be part time so that they can not get benefits. This is horrible, as Aramark touts itself as a great place to work because we have great benefits. Too bad no one will ever be eligible.

Explore other reviews about Aramark

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Family friendly work environment and wide range of experiences

Cons

typical corporate bureaucracy and slow moving corporate wheels

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working as a Lead Barista has been a rewarding experience that has helped me grow both professionally and personally. The role has strengthened my leadership, communication, and problem-solving skills while allowing me to mentor and support team members. I enjoy creating positive customer experiences, managing daily operations, and ensuring high standards of quality and service. The fast-paced environment has taught me how to multitask effectively, stay organized, and work under pressure. This position has also provided valuable experience in training staff, inventory management, and team collaboration. Overall, being a Lead Barista has been an excellent opportunity to develop skills that are transferable to leadership and project management roles.

Cons

While being a Lead Barista has provided valuable leadership and customer service experience, the role can be challenging at times. The fast-paced environment often requires managing multiple responsibilities simultaneously, including customer service, beverage preparation, inventory management, and team support. Staffing shortages and high customer volume can create stressful situations, especially during peak hours. The position also requires long periods of standing, frequent lifting, and maintaining energy throughout the shift. Additionally, balancing leadership responsibilities with daily operational tasks can be demanding, particularly when addressing customer concerns or training new employees while meeting service expectations

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