Business/Technical Analyst - Senior Technical Analyst Asurion Employee Review

2.0
15 Dec 2014
Recommend
CEO approval
Business outlook

Pros

No standard vacation policy. The amount of vacation you get is up to you and your manager from day one. So it is possible to come in the door and take 4 weeks of vacation. Good Benefits. Very relaxed dress code. Shorts and tees in the summer months and Jeans and tees or sweaters or basically whatever you want to wear. The ability to work from home depending on your role. Good work-life balance.

Cons

Things are always in flux. There is absolutely no direction within the company. They jump from one shiny new thing to the other. Very silo-ed work environment. They are trying to move to a more agile development environment but the move is extremely slow. Heavy dependency on contractors on and offshore. Layoffs. They have and will layoff full teams in lieu of a "new direction" without warning. So it is extremely unstable. Reviews are extremely subjective and seem like they are based on how cool you are with your manager as opposed to your body of work which can make it challenging to get promoted. No training whatsoever. Basically you get pushed in the pool and it is sink or swim.

Explore other reviews about Asurion

5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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