Asurion Reviews

Updated 2 Mar 2021

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3.6
65%
Recommend to a Friend
75%
Approve of CEO
Asurion CEO Tony Detter
Tony Detter
584 Ratings
Pros
  • "Compensation Benefits Bonus Inclusive the ability to work from home(in 214 reviews)

  • "Good pay, great challenges, professional growth(in 175 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Asurion

    Pros

    I love working for Asurion. I've met some of the nicest people in the management team and everyone really cares.

    Cons

    None that I can think of.

    Continue reading
  2. "Technical Lead"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Asurion

    Pros

    Best release cycle - very well planned

    Cons

    Slow professional growth at the company

    Continue reading

  3. "Awesome company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Asurion full-time for more than a year

    Pros

    Awesome company to work for, nice benefits, awesome work life balance

    Cons

    nothing at such, no office in bay area

  4. "Good job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Asurion full-time for less than a year

    Pros

    Coaches are easy to work with

    Cons

    Scheduling, hard time trying to adjust schedule

  5. "Great workplace,"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director, Financial Planning and Analysis in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Asurion full-time for more than 5 years

    Pros

    Offers opportunities, gender equality and great diversity and inclusion

    Cons

    . . . . .

  6. "Excellent Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Analyst in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Asurion full-time

    Pros

    -Excellent Leadership -Excellent, diverse company culture -Innovative, growing company -Flexible schedule

    Cons

    -With fast growth come lots of change and less organization/refined processes -

  7. "Excellent working environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Scientist in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Asurion full-time for more than a year

    Pros

    No micromanaging, own the project and then deliver the results.

    Cons

    Diversity matters. Talents Should not be limited to some certain countries.

  8. "salary"

    5.0
    Current Employee - Asurion in Nashville, TN

    I have been working at Asurion full-time for more than a year

    Pros

    unlimited PTO Good bonus Package Team work

    Cons

    unstructure too much bureaucracy no learning ramp

  9. Helpful (1)

    "Good for some, not for others."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Architect in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Asurion full-time for more than 5 years

    Pros

    Asurion is a growing company with smart people at the helm. They know how to stay afloat and adapt. That means job stability. They take pretty good care of their employees overall. Good benefits and compensation. If you’re good at what you do and can come through in an emergency situation, you’ll be successful.

    Cons

    Startup mindset is hurting them at scale. Too many people are in leadership positions just because they’ve been here a long time. They don’t know how to set up processes that work at scale and it shows. There’s a real lack of organization especially around products. Lots of silos and bad, inconsistent project management means bad communication and chaos. Lots of things are missed on every project, creating a never ending stream of emergencies that the company has no interest in learning from so they can avoid the pain in the future. They rely on rockstar employees to continually see them through self-inflicted emergencies.

    Continue reading
  10. "Just started and I'm stayin"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Expert 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Asurion part-time for less than a year

    Pros

    Good pay and great mileage reimbursement.

    Cons

    Your car will be used a lot so keep it in tip top shape.

Viewing 1 - 10 of 2,707 English Reviews

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