Lack of local leadership - Customer Support Representative Avetta Employee Review

3.0
17 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Nice office, and facilities. Good company, and company mission and purpose.

Cons

Lack of local leadership in Calgary. We had an individual who led and managed the office, and our support operation who left the company last year and there has been a void in local leadership since.

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Avetta Response
1y
Thank you for sharing your feedback. We’re glad to hear that you appreciate the office, facilities, and our company mission. We understand your concerns regarding local leadership in Calgary. Leadership transitions can be challenging, and we recognize the importance of strong local support. We are always evaluating how we can best support our teams and ensure effective leadership across all locations. Regarding benefits, we acknowledge that some adjustments have been made over time to better align our offerings across regions. We remain committed to providing competitive health and wellness benefits and will continue to assess how we can best support our employees. Your feedback is valuable, and we encourage open dialogue to help us improve. Thank you for being a part of the team.

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5.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible working hours -Great work-life balance -Supportive and approachable manager

Cons

Only few months in, so still learning internal processes. No major downsides yet.

3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nice place to work and nice coworkers

Cons

No assistance from management and unfair lay off

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