Life-Changing - Customer Service Representative BambooHR Employee Review

5.0
18 Dec 2014
Recommend
CEO approval
Business outlook

Pros

I left a dead-end retail job to come work at BambooHR. I am on the Customer Service team which often times makes people grimace and give you their condolences, but not so with Bamboo; the company is like one big family and regardless of your role, you feel valued and important. Ben and Ryan (the founders of the company) are AMAZING to work with. They are friendly and make an effort to get to know everyone personally. The company is honest and provides awesome benefits. Our PTO perks are amazing. I didn't realize how much fun working could be. :)

Cons

Some separation between the in-office employees and the remote employees.

Explore other reviews about BambooHR

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

BambooHR is a great place to work with outstanding people.

Cons

BambooHR is focusing heavily on AI, which can come at the expense of jobs.

3.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you find the right pockets of culture and leadership, you will LOVE it at Bamboo. The Marketing, Technology, HR, and Finance organizations have fantastic leaders who truly care about their employees. There are many opportunities to grow within these departments and career paths are clearly defined. Pay is not great, but the benefits are amazing.

Cons

There are SO many snakes in the grass here. Especially within the CX and Sales organizations. CX and Sales leaders are always looking for ways to hurt each other and they do - frequently. The organization is is going through a big growth phase, but it means that the pressure is INSANE right now. There are too many projects happening at once and no one cares about how it affects other areas of the org.

2
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