Disappointed - Assistant Manager Basin Employee Review

2.0
29 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Disney tickets, made some friends, paid breaks.

Cons

I had high hopes when I joined this company, but unfortunately, my experience fell short. When it came time for me to move up, they completely overlooked me, which I felt was a missed opportunity for the company. Additionally, I found that I was charged money through their insurance, with no clear explanation, which left me feeling misled. For a whole year I was getting charged and when I reached out to everyone I was supposed to for assistance no one had any answers for me or reimbursement. I never signed anything or agreed to money being withdrawn from my bi weekly checks. Raises were promised but never materialized, and despite my contributions, the company didn’t seem to value employees enough to provide growth opportunities or compensation adjustments. Many of the team members had two or three jobs to keep a roof over their heads. Many employees just receiving 25 cent raises for working years there. No incentives for anything. They keep raising the prices but team doesn’t see any benefits of it. No online discounts. Discounts for employees is barely above what the DVC members get. Of my many years of being with the company I felt overworked, overlooked and frankly overwhelmed. I would not recommend this company if you are looking for transparency, fair compensation, or a supportive work environment. It’s family owned and operated but you’d never know that by the way they treat you. I can’t even begin to describe the awful summers where the AC goes out and “ we just hope for the best” till the sun goes down and it finally “cools down” . Lastly I was “given a raise that will reflect on my next check” did not reflect.

Explore other reviews about Basin

5.0
16 Nov 2022
Recommend
CEO approval
Business outlook

Pros

I loved working at Basin! It helped increase my customer skills and learning about the product!

Cons

I have no cons to share.

2
1.0
30 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Having free Disney tickets is literally the only good thing about this job.

Cons

Pay is not good, managers are horrible, warehouse is a toxic and dangerous workplace. Management won't fix simple things like the water fountain so you will have no water to drink all day in a hot warehouse with no heat or AC. Management visits the warehouse with Teslas, designer bags, designer sneakers, meanwhile there has been no pay increases for anyone since pre Covid. Most people there work 2-3 jobs and are on food stamps while the managers live the good life. Managers do not connect with you, bother to remember your name, treat everyone as disposable. The company president was never seen in the 2 years I worked here, all the decisions came from him yet he never even so much as introduced himself to anyone. The company is family owned and they are religious, so if you aren't blood related or a part of their church they will treat you like you are insignificant and invisible. The mismanagement is so bad it's almost entertaining to witness if it wasn't so depressing, because ultimately things take 10x longer than they need to, and you will do unnecessary work to compensate for managers who decide to ignore Slack messages for days while they go golfing. There was bullying happening in the warehouse and in the stores, and the person perpetrating this was promoted. This company isn't worth it, RUN, find literally anywhere else to work. This family has been spoiled living off the money that having multiple stores on Disney property has given them, and they do not care about anything else other than money. These people have no idea how to run a company let alone how to interact with their employees. If you want to work for a company that dehumanizes you, treats you and the labor you give them as meaningless and disposable, work here!

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