Basin Reviews

I had high hopes when I joined this company, but unfortunately, my experience fell short. When it came time for me to move up, they completely overlooked me, which I felt was a missed opportunity for the company. Additionally, I found that I was charged money through their insurance, with no clear explanation, which left me feeling misled. For a whole year I was getting charged and when I reached out to everyone I was supposed to for assistance no one had any answers for me or reimbursement. I never signed anything or agreed to money being withdrawn from my bi weekly checks. Raises were promised but never materialized, and despite my contributions, the company didn’t seem to value employees enough to provide growth opportunities or compensation adjustments. Many of the team members had two or three jobs to keep a roof over their heads. Many employees just receiving 25 cent raises for working years there. No incentives for anything. They keep raising the prices but team doesn’t see any benefits of it. No online discounts. Discounts for employees is barely above what the DVC members get. Of my many years of being with the company I felt overworked, overlooked and frankly overwhelmed. I would not recommend this company if you are looking for transparency, fair compensation, or a supportive work environment. It’s family owned and operated but you’d never know that by the way they treat you. I can’t even begin to describe the awful summers where the AC goes out and “ we just hope for the best” till the sun goes down and it finally “cools down” . Lastly I was “given a raise that will reflect on my next check” did not reflect.

I have some insight as I worked at the flower and garden festival as mod, trained at basin white and later moved to springs as an amod so EVERYONE knows who this is lol I do not care. Management is lucky I don’t go to the board of labor for violating labor laws From the start, my interviewer didn’t show up to the interview and sent me an email 3 hours later that there was an emergency and can we reschedule During training, I barely learned anything and closed out one time. by the time the festival started I was on my own with no one to help me in Germany with my management in the other side of the showcase in the UK I finally had to beg to be shown how to get properly close and they made it happen after a month but upper management had no issues spying on us Some associates made more money than managers bc they cut the pay the year I came on lol We worked outside in over 90 degree heat, sometimes with zero water available to us. often I pulled doubled with just a 30 min lunch usually that had to be outside and a 10 minute water break After the festival I moved to springs my first shift was a mid. Not one person trained me but instead immediately tossed me on register even tho there was 25x the amount of products I had never seen I was never told that I would be getting my hours cut but as a ft employee id be lucky with 17 hours Management at springs was full of mean girls who would rather belittle you than teach you how to do a job they’re so cliquey and mean. Worst job experience of my life HR isn’t helpful good luck with getting an email back I also found out I got paid a dollar less than the other amods once I left