Been working with Geek Squad 3 years, worried about the direction things are going. - Geek Squad, Agent (CIA) Best Buy Employee Review

Fun if you like selling Great culture with team Easy to learn and get a hang of

Hours and days vary Experience heavily depends on management Metrics can be tough if not good at selling

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.