Decent pay, fun employees, good discount, thats about it... - Geek Squad CIA Best Buy Employee Review

3.0
2 Sept 2009
Recommend
CEO approval
Business outlook

Pros

The pay is decent compared to similar jobs, the employees are fun and most of us hang out outside of work, the discount is pretty amazing on certain products, the schedule is fairly flexible but you need to let them know way in advance if you need a day off, otherwise good luck switching with someone.

Cons

The managers run things their own way and dont really listen to employees, corporate is constantly changing selling strategies that are mainly a bunch of corny crap that doesnt sell, employees are STRONGLY pressured to sell everything possible to provide the customer with the "end to end solution"... which really means we are shoving things down their throats they dont need with little motivation considering we dont recieve commision. There are VERY FEW managerial positions now that corporate completely changed the employment structure. It is somewhat irritating i have been working here for 23 months and i still have not been offered so much as a full-time position, much less anything better (meaning i get absolutely "0" benefits while still working about 31 hours a week). I would have to say that Best Buy's biggest issue is that corporate is always trying to try new things, always trying to reinvent the wheel, and their policies are nationwide... This becomes a HUGE problem as not every best buy in the US should be run the same for painfully obvious reasons.

Explore other reviews about Best Buy

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Learn a lot on the job. Great place to entry level in tech. Geek squad has a lot of independence from the store when I was there.

Cons

Proper scheduling. If people call out they do not try to fill role they simply expect you to do more. Rotating schedule, Your on and off days will change week to week.

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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