High Expectations, Low Wages - Smart Home Expert Best Buy Employee Review

2.0
30 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Good discount on consumer electronics

Cons

High expectations of knowing everything about hundreds of products, most of which you have never seen out of the box. Constant pressure to sell profitable services subscription (Total Tech Support), and get people to get a Best Buy credit card.

Explore other reviews about Best Buy

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good leadership, willing to work with you, good spirits, result driven, lot of fun

Cons

The normal cons with any sales job

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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