Not great - Geek Squad, Consultation Agent Best Buy Employee Review

2.0
16 Apr 2021
Recommend
CEO approval
Business outlook

Pros

I've meet alot of my good friends working at best buy. Alot of the employees are pretty good and easy people to get along with.

Cons

Corporate just hates you. You can be the beat seller of all time selling product out the window and be number 1 in the district and they will nit care and say just do better. Unless you work in home theater. GeekSquad is probably the worst position in the store since Beat Buy and Apple made a contract. Also you just het yelled at by people before you even know what the issue is. The 'training' you get is just lousy at best and same for the Advanced repair agent role. Also if you are in GeekSquad your direct manager will rarely be there to help with over flow and also if you get busy no one in the store can help you when it gets to busy.

Explore other reviews about Best Buy

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work if you love tech.

Cons

They have turned into corporate America. No longer care about their employees like they used to.

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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