Benefits only perks - Customer Care Specialist Best Buy Employee Review

1.0
22 Mar 2023
Recommend
CEO approval
Business outlook

Pros

You get a ton of PTO to start with like 180 hours or something like that. Don’t have to get it approved by your manager you literally just put it in on a day where there’s still time off available and you’re good to go. The discount was cool too at Christmas time. Also the gift cards we got sometimes randomly and Christmas gift.

Cons

Literally everything else working there was terrible. The co workers seemed cool (this was remote work btw) but all customers did was scream at us all day long and we just had to deal with it. It was busy non stop and you would get in trouble for not finishing a contact within the literal 30 seconds you get to put one in. It got so bad I was literally suicidal from working this job and got put on anti depressants. I quit that b hole and found a way better job and now I don’t have to be on meds anymore.

Explore other reviews about Best Buy

5.0
10 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone is friendly and willing to train

Cons

Sometimes left to work alone

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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