Good for Starting in Sales - Mobile Sales Consultant Best Buy Employee Review

3.0
12 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Best Buy required no previous sales experience and there was no pressure to get sales by commission. Over the course of 2.5 years I became an expert on everything there is to know in the store, and I became a great salesman.

Cons

Over time, the store became less about customer experience and more about metrics. This lead to worse customer experiences, such as offering a credit card application to customers when it didn't fit the solutions they came in seeking. I have a theory that this has to do with the CEO change after Hubert Joly.

Explore other reviews about Best Buy

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

discount schedule maintaining just one area clean and knowing about the better product

Cons

Training, managers being on your bubble everyday knowing you’re the top rep and know how to do your job

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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