Learned a lot, but happy to move on - Geek Squad Agent Best Buy Employee Review

2.0
14 Aug 2024
Recommend
CEO approval
Business outlook

Pros

I enjoyed the work we did. Getting to work with various technologies, being able to work directly with clients in their homes rather than in store. And always learning something new.

Cons

The company has unfortunately veered away from putting its employees first and has downsized, cut most positions, cut market/vendor trainings, had high turnover and overall morale had been sinking in my final few years. Everyone became expendable. They got rid of all bonus structures and ultimately made, what was once a great place to work with lots of potential, a sad shell of it's former self.

Explore other reviews about Best Buy

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

discount schedule maintaining just one area clean and knowing about the better product

Cons

Training, managers being on your bubble everyday knowing you’re the top rep and know how to do your job

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, employee perks such as discounted products, offers 401(k) despite being part-time, coworkers who are nice to work with.

Cons

Management is quick to call-out sales that have nothing attached to it (warranties, card applications, memberships, or accessories). There is a rodent problem that has not been addressed for nearly a year; food and beverages cannot be sold at this store.

2
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