Circling the drain. Don't leave a job for this. - Sales Billtrust Employee Review

1.0
16 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Base salary, unlimited PTO if granted, ok health benefits, remote first environment

Cons

Do Not Believe the Recruiters! Leadership poor at nearly all levels. Any good managers pushed out due to not willing to carry water for the toxic legacy mgmt. Way too many positions at the VP and above level. Fear/shame based motivation sales tactics. No inbound demand gen. Marketing team is clueless. Old product with tons of bad code. Predatory pricing practices. High performance sales people with no values promoted to sales leadership. Favoritism toward legacy reps and a revolving door of new reps either pushed out or quit after 5 months. Billtrust has not cared about it's people or it's customers since it's PE acquisition in 2022. Entire C Suite has been fired in 1st half 2025. Some C Suite replacements already turned over. Almost no one any where near their quota. Sales results in the tank. Everyone who wants to buy Billtrust has bought it or will buy it from about 1/3 of the sales team they currently have.

Explore other reviews about Billtrust

5.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A lot of investment into systems/tools, enablement programs and definitely AI first. Culture is really good, people are high integrity and very committed to helping one another succeed.

Cons

Remote dynamic can be challenging. Business is fairly complex by nature and takes time to really learn/master

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

At Billtrust, I’ve found a truly energizing environment thanks to new leadership that’s both visionary and incredibly competent. The senior leadership team is among the best I’ve worked with, and I’m learning constantly from them. Being part of an AI-first organization, we’re at the forefront of AI integration, and that’s both exciting and a huge growth opportunity for me. The culture is filled with great people who are genuinely passionate about the product. Overall, this is a once-in-a-lifetime transformational opportunity, and even with the hard work, I’m thrilled to be building the future alongside top-tier professionals.

Cons

One challenge at Billtrust is the sheer number of priorities happening all at once, which creates a high workload. It’s not uncommon to have very early mornings and late nights. While I personally find the work meaningful and exciting, this pace might not be for everyone. Additionally, the company is ambitious and eager to move quickly, which means a constant drive to meet aggressive goals—something that may feel intense for some.

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