Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Billtrust. This rating has been stable over the past 12 months.

How satisfied are employees working at Billtrust?

54% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Development Representative (10) , Account Executive (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3) , Applications Support Engineer (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 64 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 55 reviews)); "The work life balance is great!" ((in 25 reviews)); "Good benefits, the on" ((in 25 reviews)); "Unlimited PTO (If your able to actually use it)" ((in 22 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 12 reviews)); "In three years I had 9 different managers." ((in 10 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "No training except on the job and everyone is busy so it's hard to get time." ((in 6 reviews)); "Could do better with bonus" ((in 4 reviews))

What are employees saying about Billtrust redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust redundancy and their outlook for job security at Billtrust in 2026.

Skip to content Skip to footer

Notifications

Billtrust

Billtrust Reviews

3.3

54% would recommend to a friend

(394 total reviews)

Grant Halloran

59% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.5

Compensation and benefits

3.4

Culture and values

3.3

Work/Life balance

3.2

Career opportunities

3.0

Senior management

Billtrust has an employee rating of 3.3 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

394 reviews

5.0

7 Sept 2023

review

Contract manager

Recommend

CEO approval

Business outlook

Pros

good company for flexible work

Cons

all is good in company

2.0

17 Sept 2018

Politics Caused the Demise of Billtrust Marketing

Marketing

Recommend

CEO approval

Business outlook

Pros

Once upon a time from 2016-2017, there was great leadership in Billtrust Marketing, and the culture was top notch. Cut to today : complete 180 degree change, with no end in sight....

Cons

The Executive team fired that great leadership I mentioned, along with many other good people. Those of us left got zero strategic direction or leadership and then were blamed for the lack of results. Oh, and the nasty Director running the show in the meantime is a hazard to the company - no leadership AND no results. But evidently, top grade behind-smooching skills.

Billtrust Response

Thank you for taking the time to provide your feedback. We are committed to having an open and transparent culture. It’s unfortunate we did not have an opportunity to discuss your concerns while you were employed here. There have been some significant changes to the Marketing team this year, all designed to position us for success in 2019 and beyond. Change can often be difficult but also necessary at a company growing at the rate we are today. I want to assure you there was always a plan. One of our values state, "Fix the problem, not the blame." As a leadership team, we would never place blame on a single person, team, or department. Instead, taking accountability as one team and focusing on fixing issues to move towards accomplishing our goals is always our priority. - Steve Pinado, President

1.0

12 May 2023

Place is going down hill fast

Senior product manager

Recommend

CEO approval

Business outlook

Pros

Very little now that there is a new CEO and new PE firm involved.

Cons

New CEO New Leadership Key leaders exiting business New PE firm that knows nothing about the payments market

Viewing 1 - 3 of 394 Reviews

Jobs at Billtrust

Senior Collections Analyst

Site Reliability Engineer

India

View job