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      Birdeye

      Engaged employer

      Birdeye reviews

      3 stars only for my initial times! - Customer Success Specialist Birdeye Employee Review

      3.0
      27 Jun 2019
      Customer success specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      I liked the product. The people I worked with onshore were good too. Fast paced.

      Cons

      Lately, There has been some dirty politics going on, that takes away all the energy and good reasons to come and work. Politics is everywhere but considering it is a startup, you would not feel like you are learning or growing in any way. Management here in this section has changed for the worse. The best part they know, they can get away with almost anything in the name of numbers and what on. Culture &values 4 stars - because HR :)

      avatar
      Birdeye Response
      6y
      Thank you for your feedback! There are indeed some pains of a fast-paced startup and it’s not easy to continue being the #1 company in reputation management. We recently made some changes in our team structure to drive our core cultural value of Employee happiness and Family spirit. We want all of our team members to remain happy and engaged. Please feel free to connect with me anytime to discuss ideas on ways the team can improve.

      Explore other reviews about Birdeye

      5.0
      22 Nov 2025
      Implementation specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Opportunities for self development Flexible work schedule Good Pay Very good Management

      Cons

      No cons to share. I have a pretty good experience with them.

      4.0
      13 Jun 2026
      Commercial account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great product. Constant innovation and forward thinking company.

      Cons

      Things move very fast. Many leadership changes and deal cycles can vary.

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