Customer Service Reps are seen as replaceable. The perks do not make up for the culture! - Customer Service Representative Block Employee Review

1.0
23 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Free lunch Solid base pay Good benefits Free snacks

Cons

Sales are everything Management does not care unless you are bringing in money Mental health not taken seriously Low morale Not a sustainable job for most people Call center atmosphere Every minute of your day is monitored Tenure holds no value Little freedom Very few opportunities for advancement Lack of communication from higher ups in SF

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Block Response
6y
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5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

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Cons

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5.0
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Recommend
CEO approval
Business outlook

Pros

Lots of benefits. Gym, free food, showers, Close to transit Good food Good software practices Is this twenty words yet

Cons

I would say that there aren't any cons really. I'm just trying to fill this space with 20 words

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